Analista Analytics Pleno developing AI solutions and data pipelines at Dexco. Collaborating with teams, enhancing operational efficiency, and ensuring data quality in a hybrid work environment.
About the role
- Business Rules Analyst at USAA ensuring efficient communication strategies for mortgage origination. Collaborating to enhance CRM system functionalities while providing vital insights to business partners.
Responsibilities
- Serve as a subject matter expert and gathers requirements, researches, and analyzes system details, parameters, or options to implement business rules, product offerings or changes to existing systems/applications.
- Translate business needs into system requirements, parameter options or enhancements, working with internal and external resources.
- Perform comprehensive feasibility, enterprise impact and cost/benefit analysis.
- Execute complex recurring, scheduled, or ad-hoc system changes.
- Develop and administer change control processes and procedures ensuring compliance with guidelines and standard processes.
- Review post implementation documentation for lessons learned and recommends changes.
- Develop and maintain knowledge of LOB, CoSA, and Enterprise systems, processes, procedures, products, and industry practices.
- Review applicable system updates and makes recommendations to align with technology, business direction, or standard methodology.
- Develop and execute testing, implementation, and communication plans for new or modified system parameters, options, product details, or system outputs.
- Partner in analyzing and resolving system outages or production issues.
- Develop and reviews operating procedures and documentation and ensure meet audit guidelines.
- Analyze and report discrepancies to management with recommendations for resolution.
- Prioritize business rules initiatives and reports status.
- Summarize insights from analysis and use findings to develop business rules.
- Maintain the Business Rules Repository and the enforcement of data governance requirements for all rule data housed within the application.
Requirements
- Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- Minimum 4 years' experience consulting with customers/partners, understanding business needs, and translating needs into requirements and prescribing technology solutions;
- OR Advanced degree in Information Management, Information Studies, or related field with 2 years of experience consulting with customers/partners, understanding business needs, and translating needs into requirements and prescribing technology solutions.
- Demonstrated experience in cost benefit analysis methodologies and tools.
- Developing level of experience applying business rules in technology solutions and strategies.
- Strong written and verbal communication skills, interpersonal skills, and attention to detail.
- Developing knowledge of relevant regulatory compliance, industry regulations, risk management practices, and regulatory data sources.
Benefits
- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning and continuing education
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