Director of Vendor Relations leading strategy and execution of vendor partnerships and franchise events for Byrider. Collaborating with senior leadership to enhance franchisee engagement and deliver measurable economic value.
About the role
- Event Coordinator coordinating day-of event executions for Terrain Events, ensuring smooth operations and excellent guest experience. Leading day-of activities, supporting teams, and managing vendor communications.
Responsibilities
- Lead day-of operations and adhere to event timelines
- Brief and support FOH staff with assigned duties and completion of side-work during set-up and breakdown of events
- Serve as a warm, professional host for guests and clients
- Greet, direct, and manage vendor specific logistics and timelines
- Maintain real-time communication with staff, vendors, and clients
- Act as day-of point person, delegating with clear and prompt communication to staff under Events Manager’s direction
- Support FOH/BOH teams closely; assist with kitchen by performing as expo during dinner service (supplemental training provided)
- Organize and communicate all guest needs and changes efficiently (e.g. dietary notes)
- Lead and assist with event setup, transitions, and teardown
- Ensure venue, rentals, and decor are used and cared for properly
- Track supplies and notify management for reorders
- Complete end-of-shift reports and keyholder checklists to ensure closing procedures as outlined by Event Managers
- Ensure compliance with alcohol service and health/safety guidelines, particularly those prohibiting service to minors and intoxicated persons
- Monitor and report guest conduct issues or incidents to management
Requirements
- 1–2 years in event coordination, planning, or hospitality operations
- Strong interpersonal and written communication skills
- Exceptional multitasking, delegation, and problem-solving ability
- Professionalism in high-pressure environments
- Adheres to our event attire presentation for proper dress code
- Familiarity with Terrain’s brand and aesthetic preferred
- Ability to interpret event timelines, diagrams, and service cues
- Comfortable with formal event moments (speeches, dances, etc.)
- Must be available for weekends, holidays, and extended shifts
- Valid alcohol service certification (RAMP training provided if needed)
- Lift up to 50 lbs, able to stand/move for 8–10 hours, and work both indoors and outdoors. Reliable transportation and punctuality required
Benefits
- Medical, dental, and vision insurance
- Paid Time Off (PTO)
- 401(k) with retirement savings plans
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