Hybrid Product Manager

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About the role

  • Product Manager at Unzer simplifying payment processes for e-commerce and retail businesses. Collaborate with teams to enhance the Backoffice product used by merchants and internal teams.

Responsibilities

  • You will support the Backoffice product used by merchants and internal teams in daily operations
  • You will analyze and resolve product-related issues reported by internal teams or merchants using the backoffice tool
  • You will investigate data, system behavior, and end-to-end workflows to identify root causes and define product improvements
  • You will work closely with Engineering, Operations, and other cross-functional stakeholders to prioritize, escalate, and track issues through to resolution
  • You will contribute to process improvements, documentation, and knowledge sharing to improve product quality and operational efficiency

Requirements

  • Experience as a Product Manager, Product Operations Manager, or in a similar product-focused role within a SaaS, platform, or fintech environment
  • Good understanding of backoffice tools, merchant platforms, or internal operational systems
  • Strong analytical and problem-solving skills, with the ability to work with data to identify patterns and root causes
  • Clear communication skills and confidence collaborating with cross-functional teams
  • Please note we do not sponsor visas or relocation; you must have a valid work permit to be eligible for this position.

Benefits

  • Work from home up to 60% of the time to help you maintain a healthy work–life balance.
  • Mobility support: choose bike rental or leasing, or a Deutschlandticket (for Germany).
  • Access to counselling services for professional or personal matters through our partner platform.
  • Pension scheme to support your long-term financial security.
  • 15 days per year of workation from a destination of your choice within the EU.
  • Flexible working hours — choose the schedule that works best for you.
  • Learning budget of €1,000 per year to support your professional development.
  • Company events: one annual company party and several team events throughout the year.

Job title

Product Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

HybridGermany

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