Events Specialist responsible for managing and executing regional events across EMEA for a security company. Ensuring brand visibility and driving qualified leads through effective event planning and collaboration.
About the role
- Meetings & Events Specialist coordinating seamless event experiences across Unum's campuses. Support logistics, scheduling, and enhance employee engagement and hospitality strategy.
Responsibilities
- Coordinate and manage meeting and event reservations using campus booking platforms
- Serve as the primary point of contact for scheduling support, guidance, and troubleshooting
- Monitor booking systems to ensure accuracy, availability, and effective space utilization
- Escalate scheduling conflicts, service issues, and system outages as appropriate
- Support administration, maintenance, and continuous improvement of meeting and event systems
- Assist with implementation, testing, and documentation of hospitality tools and processes
- Contribute to a streamlined, “one-stop-shop” meeting and event experience
- Ensure alignment with established service standards, guidelines, and processes
- Provide logistical coordination for onsite meetings, employee programs, and campus events
- Support event setup, execution, and day-of onsite coordination
- Partner with service providers for catering, room setup, and AV needs
- Identify operational challenges and recommend improvements
- Gather feedback and identify trends to enhance meeting and event experiences
- Support basic tracking and reporting to improve service delivery and consistency
- Occasional support outside standard business hours for events
- Deliver a high-quality, service-oriented experience for all campus meetings and events
- Manage multiple priorities in a fast-paced, dynamic environment
- Collaborate with internal stakeholders and external vendors to ensure seamless execution
- Maintain strong attention to detail across scheduling, logistics, and operations
- Adapt to evolving tools, processes, and business needs
- Contribute to continuous improvement and innovation in campus hospitality services
Requirements
- Bachelor’s degree (or equivalent experience) in hospitality, business, communications, or related field
- Experience in administrative, scheduling, or operational support
- Proficiency in Microsoft 365 tools
- Strong communication skills and customer-service mindset
- 5+ years in hospitality or related field (preferred)
- Corporate environment experience (preferred)
- Experience supporting large-scale meetings or events (preferred)
- Familiarity with booking/workplace management platforms (preferred)
- Exposure to process improvement or technology initiatives (preferred)
- Creative, solutions-oriented thinker (preferred)
Benefits
- Health, Vision, Dental, Short & Long-Term Disability
- Generous PTO (including paid time to volunteer!)
- Up to 9.5% 401(k) employer contribution
- Mental health support
- Career advancement opportunities
- Student loan repayment options
- Tuition reimbursement
- Flexible work environments
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