SRE role at BT Group focusing on cloud reliability and operational excellence across engineering teams. Collaborate with product owners to implement SRE principles for improved service performance.
About the role
- Senior Site Reliability Engineer at Uniphore developing cloud infrastructure and Go services. Collaborating with teams to ensure operational excellence and reliability.
Responsibilities
- Review RFCs and PRDs to prevent downstream issues; provide architectural guidance during planning phases, including API design and service contract review
- Design and build internal Go services, CLIs, and automation pipelines that replace manual processes and eliminate support dependencies
- Design incident response frameworks, escalation procedures, and comprehensive playbooks; build tooling that automates runbook steps and accelerates MTTR , and participate in our on-call program
- Define technical standards and operational frameworks, then codify them as enforced policy through admission controllers, operator logic, pipeline gates , etc. Automate policy enforcement not just authoring documentation.
- Guide teams through ownership maturity, scorecard compliance, and operational best practices
Requirements
- 5+ years in DevOps/SRE roles with a track record of transforming operational models
- Production Go experience : you write Go regularly, understand its concurrency model, and are comfortable owning Go services in production
- Kubernetes depth: operational expertise plus the ability to extend it: you understand the controller-runtime model and could write or maintain a Kubernetes Operator
- Cloud & Infrastructure : expert-level AWS, Terraform, and multi-cloud architecture; strong cost optimization instincts
- Production Excellence : deep incident management, RCA processes, and on-call system design experience
- Software engineering fundamentals : API design, testing, observability instrumentation, and service lifecycle ownership; you treat internal tooling with the same rigor as customer-facing software
- Standards & Documentation : strong technical writing; able to create operational procedures that teams can self-execute
- Architecture & Planning : RFC/PRD review experience; you catch operational problems at design time
- Collaboration & Coaching : track record of enabling team capabilities through tooling and knowledge transfer, not just doing work for teams
Benefits
- Health insurance
- Flexible working hours
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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