Senior Site Reliability Engineer at Uniphore developing cloud infrastructure and Go services. Collaborating with teams to ensure operational excellence and reliability.
About the role
- SRE role at BT Group focusing on cloud reliability and operational excellence across engineering teams. Collaborate with product owners to implement SRE principles for improved service performance.
Responsibilities
- Partner with Product Owners and engineering leads to embed reliability into roadmaps, backlogs, and delivery decisions.
- Apply SRE principles (SLIs, SLOs, error budgets) to maintain service reliability, performance, and scalability.
- Enhance observability across metrics, logs, traces, and events to ensure services are observable by design.
- Manage infrastructure as code and CI/CD environments, delivering improvements and supporting operational changes.
- Lead incident response and root cause analysis, driving effective resolution, post incident reviews, and long term prevention.
- Work with cross functional engineering teams to remove technical barriers, reduce toil, and improve service operability.
- Provide hands on engineering support, validating technical decisions and promoting best practices.
- Foster a culture of curiosity, experimentation, and first principles thinking to strengthen engineering excellence.
Requirements
- Deep understanding of SRE concepts SLIs, SLOs, SLAs and error budgets
- Proven ability to design and implement reliable environments
- Hands-on experience with monitoring tools, application insights, integrations with tools such as Prometheus and Grafana
- Infrastructure as Code skills e.g. Terraform
- Advanced knowledge of vmware technology
- Experience with CI/CD, automation and monitoring tools
- Experience with disaster recovery planning and chaos engineering practices
- Experience implementing identity governance and security frameworks
Benefits
- Flexibility in working hours
- Reasonable adjustments for the selection process if required
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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