Hybrid Manager, Dev Ops

at GALE

• Job title: Manager, Dev Ops
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Ansible, AWS, Azure, Cloud, Docker, Google Cloud Platform, Grafana, Jenkins, Kubernetes, OpenShift, Python, Terraform
• Location requirements: Hybrid, Bengaluru, India

About the role

• Manager leading a team of DevOps engineers and shaping cloud infrastructure strategy at a technology company in India.

Responsibilities

• Lead, manage, and grow a team of DevOps engineers (FTEs and contractors), overseeing day-to-day delivery, performance reviews, and career development.
• Establish clear ownership, accountability, and a high-performance culture within the DevOps function.
• Drive training and up-skilling initiatives across key areas such as Kubernetes, Terraform, and GCP to keep the team current and effective.
• Mentor senior engineers and support their growth into technical leadership roles.
• Own and evolve the organization’s cloud infrastructure strategy across AWS and GCP, ensuring platforms are scalable, secure, and cost-effective.
• Oversee and architect large-scale migrations and infrastructure modernization programs, including cloud platform transitions and GitHub Enterprise adoption.
• Set strategic priorities and roadmaps for reliability, automation, observability, and infrastructure improvements aligned with business objectives.
• Collaborate with engineering and product leadership to define infrastructure requirements for new platforms and product initiatives.
• Establish and lead a dedicated SRE function within the DevOps team, driving ownership of uptime, incidents, and on-call practices.
• Oversee the full incident management lifecycle, including on-call processes, RCA sign-off, corrective actions, and preventive measures to improve MTTR.
• Define and enforce SLOs, SLIs, and error budgets to maintain high service availability.
• Standardize DevOps workflows and tooling across planning, alerting, and incident management platforms.
• Define and govern CI/CD standards and pipeline architecture across the organization, ensuring reliable and consistent deployments.
• Champion the use of AI-assisted development tools and automation to reduce toil and accelerate delivery velocity.
• Oversee container orchestration strategy using Kubernetes (EKS, OpenShift) and ensure best practices for containerized workloads.
• Drive Infrastructure as Code (IaC) adoption using Terraform and Ansible to maintain consistent, auditable environments.
• Own the organization’s observability strategy, driving adoption of monitoring, logging, and alerting solutions across all platforms.
• Lead technology audit and compliance programs aligned to ISO certification standards.
• Partner with security teams to embed DevSecOps practices into pipelines and infrastructure provisioning.
• Work closely with leadership to communicate risks, trade-offs, and timelines in a clear, actionable manner.

Requirements

• 10+ years of hands-on experience in DevOps, platform engineering, or site reliability engineering, with at least 2 years in a people management role.
• Proven experience managing cross-functional teams including full-time engineers and contractors.
• Deep expertise in AWS (20+ services) and hands-on experience with GCP; familiarity with Azure or other cloud platforms is advantageous.
• Strong proficiency in container orchestration using Kubernetes (AWS EKS, GKE) and Docker.
• Hands-on expertise with Infrastructure as Code tools, particularly Terraform and Ansible.
• Demonstrated experience designing and managing CI/CD pipelines using tools such as Jenkins, ArgoCD, GitHub Actions, or GitLab CI.
• Experience establishing and running SRE functions, including on-call frameworks, incident management, and RCA processes.
• Proficiency in observability tooling including Grafana Stack (Grafana, Loki, Mimir), ELK/OpenSearch, and AWS CloudWatch.
• Strong scripting and automation skills in Python and Shell.
• Experience leading or contributing to technology audits and compliance initiatives (e.g., ISO certifications).
• Excellent communication skills with the ability to explain technical concepts and risks to non-technical stakeholders and senior leadership.
• Experience with project and service management tooling such as JIRA, PagerDuty or equivalent platforms.