Account Director managing account managers and consultants at Unify Consulting. Focusing on account growth strategy and client relationships in a consulting environment.
Responsibilities
Account strategy development, e.g. account and solution growth planning and specifics
Statement of Work (SOW) and Level of Effort (LOE) management and oversight, establish and maintain best practices
Identify and support deepening client relationships
ROI Validation for consultant/client events across accounts
Maintain visibility to and understand comparable rates and rate cards in market or accounts in purview
Apply subject matter expertise to sell consulting engagements within our core capabilities
Evaluate, prioritize and manage activities specific to account management as a function aligned with Unify’s objectives and the team’s needs
Identify and support leadership development for Account leaders
Provide performance feedback to account directors and escalate issues when appropriate
Listen to account team concerns, seek themes and support continuous improvement
Establish and maintain relationships with managing directors, practice leaders and business development in market of responsibility
Maintain excellent delivery work
Requirements
5+ years of experience successfully growing an account with consulting services.
10+ years of experience in a consulting domain aligned with one or more of Unify’s consulting practice areas.
Prior experience managing delivery of consulting services with demonstrated growth within a client domain.
Demonstrated ability to maintain quality delivery work while taking on an internal role
Competitive, energetic, and self-motivated professional.
Excellent interpersonal and listening skills; the ability to communicate with executives and team members effectively.
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