Head of Procurement Excellence overseeing transformation and strategy execution in Global Procurement. Leading initiatives to optimize processes and drive value at Twinings.
Responsibilities
Develop and implement the Procurement Excellence roadmap aligned with broader business goals.
Define, monitor, and report on key procurement KPIs and performance metrics.
Establish governance frameworks to support process consistency, policy compliance, and risk management.
Develop compelling business cases and secure funding for strategic investments, incorporating ROI analysis, payback period modelling, and clear value justification.
Performance leadership & oversight of centrally led Procurement initiatives. Examples may be programs to enhance Category Management, Value Delivery or Compliance across the Procurement Organisation
Develop and deliver training, toolkits, and best practices to upskill procurement staff and stakeholders.
Standardise procurement processes and drive continuous improvement initiatives across sourcing, contracting, and purchasing activities.
Oversee process documentation, automation, and internal controls to support efficient procurement operations.
Support change management activities for new initiatives, systems, or policies.
Validate digital transformation strategy & create clear multi-year roadmap that will drive Procurement effectiveness & efficiency
Lead adoption and optimisation of procurement technologies (e.g., SAP, Ariba, analytics tools).
Partner with IT/Biztech and procurement teams to enhance system capabilities, data quality, and user experience.
Provide spend analytics and insights to support strategic sourcing, supplier management, and cost reduction initiatives.
Manage dashboards and reporting tools to track performance, compliance, and value delivery.
Indirect coaching of procurement/wider colleagues across the org to help develop capabilities that will transform the organization.
Set clear goals for the team, lead & manage towards outstanding performance
Develop team members for future progression.
Requirements
Bachelor’s Degree or above in Engineering, Supply Chain, Procurement, Business, Finance, Accounting, or applicable field of study required.
Track record of continued growth and career progression, demonstrating capability in project management & execution of large, cross-functional projects.
Proven record of building high performing teams and developing talent
Deep understanding of Procurement Processes, Strategies & Tools.
Good understand of Procurement & Supply Chain technology landscape – both today and into the future.
Able to identify, understand & evaluate multiple solutions for Procurement, and translate into compelling transformation programs (example – AI transformation, horizon scanning toolkit).
Experience establishing and implementing complex sourcing strategies with best-in-class Category Management techniques across multiple categories.
Leads, manages, or oversees complex process and cross-functional projects and initiatives.
Regularly works under tight deadlines with significant financial impact.
Wider understanding of business processes: Supply Chain & across enterprise.
Strong communication and ability to negotiate at high levels required to guide, influence, and convince others, in particular Procurement & SC Leadership + functional colleagues (e.g IT, Finance, Transformation Offices).
Relentless Drive for Results.
Fully native proficiency in English language, additional languages are advantageous (E.G Polish, German, Chinese, Thai, French). Excellent written and verbal communication skills
Benefits
Private health care -family covered
Subsidized meals in local canteen
Two additional, fully paid days off over the Festive period
Discounted online Twinings tea shop
Welcome pack for newborn Twinings babies
Co-financed MultiSport card
Co-financed kindergarten
Discounts for sport, education and travels
Vouchers for Christmas
Holiday bonus
Comprehensive wellbeing program
Vouchers for beauty treatments
Onsite beauty treatments
Twice yearly parties for the whole team
Access to LinkedIn Learning
Access to ABF Networking, connect, collaborate, and grow across the ABF Group.
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