Onsite Assistant General Manager

Posted 2 hours ago

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About the role

  • Assistant General Manager overseeing store personnel and operations at Trulieve. Ensuring compliance and exceptional customer experience in the retail sector.

Responsibilities

  • Supports the General Manager in leadership and supervision of store personnel
  • Inventory tracking and management
  • Achieving key performance metrics and ensuring the efficient daily operations of the store
  • Ensuring regulatory compliance while delivering exceptional customer experience
  • Partner with the General Manager to plan and implement strategies to drive service standards and positive sales results
  • Maintain brand standards in visual merchandising
  • Ensure consistent regulatory compliance with all state specific regulations
  • Review, communicate and ensure compliance with all company SOPs
  • Provide coaching, training, and development to the team that is focused on company service standards
  • Monitor and maintain store inventory
  • Responsible for handling and resolving patient issues and escalations when on duty
  • Maintain professional working relationships with business partners
  • Assist the General Manager in managing labor budget to meet the needs of the business
  • Maintain strict confidentiality and compliance

Requirements

  • Two years of related experience and/or training or equivalent combination of education and experience
  • Prior management experience, preferably in retail and/or customer service area is a plus
  • Must have prior cash handling experience
  • Must possess the ability to train, develop and evaluate a team of 40+ employees
  • Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, scanner, printer, etc.), comprehend safety procedures, and utilize telecommunication devices
  • Proven ability to analyze data and draw appropriate conclusions to inform policies and procedures
  • Ability to interact with customers and team members respectfully and politely

Benefits

  • Opportunities for monthly bonuses
  • 401(k) plan
  • Comprehensive benefits package
  • Paid time off

Job title

Assistant General Manager

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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