Hybrid Digital Sales Program Manager

at Truist

• Job title: Digital Sales Program Manager
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Atlanta, United States

About the role

• Digital Sales Program Manager overseeing digital sales and marketing performance for Truist. Driving strategic objectives and optimizing project portfolios in a collaborative environment.

Responsibilities

• Provides oversight and leadership on digital sales and marketing program performance and routines
• Influences and leads sales funnel health analysis and optimization opportunities
• Key contributor in developing performance measures and goals
• Evaluates investment opportunities to meet strategic objectives and optimize the program or project portfolio
• Plans and coordinates closely with LOB/function managers and subject matter experts
• Ensures that business cases are developed for budgeting, planning, and tracking revenue and/or expense
• Works closely with, and provides direction to technology leads to support program needs
• Ensures that program activities are on a path to deliver benefits realization
• Installs an appropriate risk management plan for the program and ensures adherence to company and unit requirements
• Proactively challenge the performance of current systems and processes and identifies risks and develops solutions and/or processes and ensures necessary risk mitigation steps are built into the processes
• Readily recognizes solution and determines at what point issues require escalation to management
• Leads teams or multiple teams of internal and/or external resources on a project basis
• Provides project-related performance evaluations on project resources
• Analyzes and collectively manages variances to the program plan and overall portfolio and makes recommendation and/or creates action plan to mitigate negative variances or to resolve issues
• Prepares dashboard reporting to identify and communicate the health of the project portfolio for use by key executives

Requirements

• Bachelor’s degree in a relevant field or equivalent combination of education and work experience
• Ten years progressive related experience in either a consulting, project management or process improvement related role
• Strong skills and experience in issue resolution, influencing team members and other stakeholders, conducting difficult negotiations and managing to stringent timelines for project deliverables
• Demonstrated superior understanding of business and technology organization, resources, priorities, needs and policies
• Demonstrated leadership in the implementation of complex programs and projects
• Ability to bring clarity to ambiguous assignments
• Demonstrated executive level verbal and written communication skills
• Superior working knowledge of business matters, finance, planning, and forecasting
• Strong skills in MS Office Suite (PowerPoint, Excel, Word, Visio, Project)

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Tax-preferred savings accounts
• 401k plan
• 10 days of vacation
• 10 sick days
• Paid holidays