Lead Specialist, Program Manager overseeing workforce programs for 160 employees and 250 contingent workers at Pearson. Driving strategy, capability, and engagement across UK and India.
About the role
- Program Manager leading ERP implementations for Genesis Consulting's Digital Transformation initiative. Focusing on organizational change management and improving operational efficiency for K-12 schools.
Responsibilities
- Lead end-to-end program management for ERP implementation initiatives, ensuring alignment with organizational strategy, timelines, and business objectives.
- Maintain strong knowledge of the selected ERP solution, implementation roadmap, standard capabilities, and common risks and gaps.
- Develop and manage the program strategy, implementation roadmap, project plans, schedules, resource allocation, and governance structures.
- Advise on optimal business workflows and process design inside and outside the ERP solution, clearly communicating options, costs, risks, and trade-offs.
- Oversee business process fit-gap analysis, workflow development, and solution design.
- Manage program risks, issues, dependencies, and mitigation strategies, providing clear and consistent status reporting and KPIs.
- Plan, lead, and facilitate project meetings, working groups, and Steering Committee sessions, including preparation of executive-level materials.
- Monitor progress against deliverables, milestones, and release dates, holding teams accountable for quality and timelines.
- Lead testing, training, and organizational readiness activities to support successful deployment and user adoption.
- Track success, satisfaction, and adoption metrics, incorporating lessons learned through retrospectives and continuous improvement.
Requirements
- 7+ years of experience in program or project management, with significant experience leading large-scale ERP implementations, specifically Peoplesoft, Oracle, or Workday.
- Proven experience in successfully implementing cloud/SaaS ERP solutions for K-12 school districts or organizations of comparable size and complexity within the last five years.
- Expertise in Program Management, including strategy development, governance, risk management, business process fit-gap analysis, and training execution.
- Demonstrated ability to lead cross-functional teams, including employees, contractors, and solution vendors, with a focus on collaboration and effective communication.
- Experience in post-deployment services to drive adoption, meet program metrics, and refine ERP functionality.
- Familiarity with K-12 school district operations, including unique business processes, workflows, and challenges.
- Strong knowledge of data governance best practices, including role-based access, change control, and data management.
- Capacity to work on-site in Portland, Oregon, with a resource model that emphasizes in-person engagement and collaboration.
- Demonstrated experience managing complex, cross-functional programs involving business process transformation and technology delivery.
- Strong understanding of ERP platforms, implementation methodologies, and common risks and challenges associated with ERP deployments.
- Proven ability to develop and manage program governance, schedules, budgets, resources, and risk management processes.
- Experience facilitating executive-level meetings, Steering Committees, and cross-functional working groups.
- Excellent communication, presentation, and stakeholder management skills.
- Ability to advise on business process optimization and change management, including user adoption and training.
Benefits
- Must be local to Portland with ability to be onsite as needed.
Job title
Job type
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Degree requirement
Tech skills
Location requirements
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