Program Manager driving the planning and execution of global talent management and learning programs at Five9. Ensuring high-quality delivery and stakeholder alignment across multiple initiatives.
Responsibilities
Support program coordination under guidance for global talent management and learning initiatives, including engagement surveys, performance, and talent cycles, learning launches, and enablement programs.
Develop and maintain project plans, communications, timelines, dependencies, and risk logs, identifying and escalating risks and supporting plan adjustments to support on-time, high-quality delivery across multiple workstreams.
Assist with system (Culture Amp/Degreed) configurations and readiness activities in partnership with L&D, HRIS, IT, and vendors to support program execution.
Partner closely with Talent, L&D, People Partners, HR Operations, and IT to align roles, responsibilities, and deliverables.
Participate in working sessions, and provide updates, to support clarity, progress, and timely issue resolution across stakeholders.
Manage vendor coordination for surveys, platforms, or external support tied to program delivery.
Support communication and training logistics related to talent and learning programs, ensuring audiences receive the right information at the right time.
Assist in creating enablement materials, including toolkits, FAQs, timelines, and reference guides.
Ensure consistent messaging and change readiness across global audiences.
Help monitor metrics, milestones, and collect feedback to assess effectiveness and identify improvement opportunities.
Support program reviews as needed to capture lessons learned and recommend enhancements for future cycles.
Maintain templates and suggest improvements to improve scalability and repeatability of talent and learning programs.
Requirements
Bachelor’s degree (recommended)
5+ years of HR or Learning and Development experience
Experience managing HR, talent management, learning, or people programs in a fast-paced, tech environment.
Strong program management skills, including planning, dependency management, and risk mitigation.
Comfort partnering cross-functionally with HR, IT, Communications, and stakeholders.
Excellent organizational, communication, and follow-through skills.
Benefits
Company stocks
Annual merit increase based on performance
15% night shift differential pay
Paid Leave with Cash Conversion
HMO with free dependents
Retirement Plan
Life Insurance
While on work from home setup: Internet and meal allowance are provided
Employee Assistance Program for mental and social well-being
Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave, Special leave for women)
International Program Analyst supporting federal government client in Washington, D.C. Collecting and analyzing data for global security programs with program management expertise.
Asset Protection Program Manager at Duke Energy managing and protecting transmission corridors. Collaborating with stakeholders on compliance and legal matters involving encroachments.
Program Manager responsible for crafting educational travel programs blending business insights and culture. Leading groups on global journeys as part of international study programs.
Program Manager II overseeing enterprise transformational projects within multiple portfolios at Truist. Leading change initiatives and managing financial realization measures across various business units.
Program Manager leading ERP implementations for Genesis Consulting's Digital Transformation initiative. Focusing on organizational change management and improving operational efficiency for K - 12 schools.
Pharmacy Technician Program Director overseeing educational operations and student success at CHCP Healthcare. Leading faculty and managing budgets while ensuring compliance with regulations.
Strategy Program Manager driving transformation and operational efficiency through cross - functional programs at Patterson. Responsible for execution of strategic plans and business consultation with key stakeholders.
Supplier Technical Assistance Engineer focusing on Underbody Programs for Ford. Ensuring quality and supplier readiness through industrialization and advanced product quality planning.
Contract Program Manager overseeing streaming channels delivery for digital platforms. Ensuring launch readiness and managing cross - functional collaboration with external partners.