Interpreter facilitating communication for non - French speakers in France. Handle oral translations in public and social partner organizations across the country.
About the role
- Language Quality Analyst ensuring high linguistic quality for Bulgarian content at Trendyol. Collaborating with diverse teams to optimize product experience and workflows for Bulgarian customers.
Responsibilities
- Conduct systematic localization quality reviews, ensuring linguistic, cultural, and functional accuracy, with a focus on Bulgarian content.
- Provide structured, actionable feedback to vendors and internal teams.
- Partner with Catalog, SEO, and Option Management to optimize product titles, filters, attributes.
- Triage and resolve language-related tickets; escalate systemic issues.
- Analyze customer feedback (NPS, UX, usability) to detect language-specific pain points and propose fixes.
- Build and maintain dashboards tracking quality KPIs; highlight trends and root causes.
- Validate AI/MT-based quality checks, refine prompts, and design automated workflows to scale quality improvements.
Requirements
- Native or near-native fluency in Bulgarian, English at C1 level. Russian is a plus.
- Extensive experience in localization QA, content quality, or linguistic data analysis (preferably in e-commerce).
- Strong analytical mindset, able to turn fragmented linguistic feedback into structured data.
- Comfortable working with dashboards, Excel/Google Sheets, and ideally SQL/BigQuery.
- Experience collaborating with cross-functional stakeholders (SEO, Product, CX, Engineering).
- Familiarity with MT/LLM tools and openness to experimentation.
- Additional training or hands-on experience in data science or workflow automation is a plus.
Benefits
- Hybrid working model with flexibility: a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.
- Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.
- Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued.
- A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.
- Opportunities to grow with the best: Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.
- Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired.
Job title
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