Hybrid Agile Product Owner – Claim Business Delivery Office

at Travelers

• Job title: Agile Product Owner – Claim Business Delivery Office
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $99,100 - $163,400 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Hartford, United States

About the role

• Agile Product Owner leading a team to deliver agile solutions at Travelers. Act as the end-user voice while prioritizing and managing the product backlog effectively.

Responsibilities

• Define, prioritize and ensure a ready backlog of work for a smaller scale product team, accept final product output, focusing on achievement of defined outcomes versus defining how the work is completed.
• Effectively manage a backlog of deliverables and capabilities as well as 'test and learn'/experimentation targeted at defining/refining future deliverables, measuring performance and adjusting the overall roadmap of deliverables as needed.
• Understand and implement team goals and strategy, ensuring alignment with circle and value stream vision; Articulate team goals and strategy effectively to key stakeholders, Circle Leads and team members.
• Act as voice of the end-user; have a deep understanding of and respond to customer feedback ensuring needs and requirements are clearly defined; ensure team work product meets defined acceptance criteria.
• Own team backlog, including prioritization and refinement; Make trade-off decisions to maximize value.
• Optimize the flow of value by setting objectives and key performance indicators (KPIs) for solutions.
• Inform and participate in business readiness; understand the impact of change, implement the approach to manage adoption and mitigate resistance.
• Provide feedback on work-in-progress, clarify requirements and contribute to removing roadblocks or impediments; Look for opportunities for continuous team and process improvement.
• Partner with Circle Leads and peers to effectively communicate resources required to achieve defined business outcomes.
• Share best practices across teams to ensure alignment and consistency in ways of working within a value stream.
• Foster an innovative, inclusive and diverse team environment, promoting positive team culture, encouraging collaboration and self-organization.

Requirements

• Bachelor’s degree.
• Two years of experience in Agile product management.
• Agile Mindset : Embody Agile core values of openness, courage, respect, focus, and commitment.
• Infuse Agile principles, practices and methodologies to achieve team success.
• Product Mindset : Focus on defining a product value proposition that aligns with and supports the circle/value stream objectives and which is the north star for the team.
• Influence : Ability to influence behaviors of leaders and without traditional hierarchy.
• Servant Leadership : Foster an environment where individuals thrive as empowered and equal members of a team.
• Communication : Ability to communicate thoughts, concepts, practices effectively at all levels, adjusting as needed to a target audience.
• Collaboration : Expertise working with others in a cross-functional multi-team environment.
• Continuous Improvement : Demonstrate a commitment to continually improve, share learning with others and encourage team development.

Benefits

• Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.