Solutions Engineer for AI - native ERP helping companies streamline accounting workflows. Collaborating with sales and product teams to deliver complex financial solutions at a fast - moving startup.
About the role
- Senior Solution Architect managing technical relationships with clients for TransUnion’s Global Fraud Solutions. Delivering consultations, onboarding support, and troubleshooting across various projects and industries.
Responsibilities
- Own the technical relationship with assigned Strategic and Premium clients to support them throughout their partnership with TransUnion’s Global Fraud Solutions group
- Deliver critical services to our customers through consultations on solution architecture, onboarding support, technical troubleshooting and providing technical expertise for all of our Global Fraud Solution Group’s services and platforms
- Collaborate in the development of appropriate integration manuals, training materials, and procedures
- Proactively seek ways for the solution architect team to improve its processes to enhance the customer experience
- Provide value added services and provide sales engineering support as appropriate for the business development group
Requirements
- Bachelor’s degree in Computer Science, IT, Software Development or related field and 7+ years of relevant work experience
- Direct experience in product application integrations
- Proven experience as a consultant
- Verified skills in a variety of web and software development technologies including but not limited to: REST/JSON, HTTP, JavaScript, Web Services, XML, HTML5, SQL, PHP, C# and Java
- Demonstrated ability to diagnose and troubleshoot technical issues in diverse customer technical environments
- Demonstrated ability to identify opportunities and challenges; consult with the customer to develop solutions to address these areas and effectively resolve technical issues using practical and imaginative methods
- Demonstrated success in working on multiple projects, with competing priorities and delivering high quality software on schedule
- Effective customer-service orientation and relationship-building skills
- Ability to multi-task in a fast-paced environment, and balance thought with action while getting the most out of limited resources
- Exceptional analytical and quantitative skills and ability to structure analyses to form data-driven solutions to ambiguous customer challenges
- Flexible work hours in order to accommodate special meeting requests, trainings and demonstrations for customers in different time zones
- Advanced skills with MS Word, Excel, and PowerPoint
- Availability for some overnight travel and on call rotation
- Ability to work and act independently.
Benefits
- Flexible benefits including flexible time off for exempt associates
- Paid time off for non-exempt associates
- Up to 12 paid holidays per year
- Health benefits (including medical, dental, and vision plan options and health spending accounts)
- Mental health support
- Disability benefits
- Up to 12 weeks of paid parental leave
- Adoption assistance
- Fertility planning coverage
- Legal benefits
- Long-term care insurance
- Commuter benefits
- Tuition reimbursement
- Charity gift matching
- Employee stock purchase plan
- 401(k) retirement savings with employer match
- Access to TransUnion’s Employee Resource Groups
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Solutions Engineer at Method connecting customer needs to API capabilities. Leading technical discovery and solutions for faster client onboarding in financial services.
Solutions Consultant improving Method’s technical sale and expansion process. Operating across pre - sales and engaging in technical discovery and integration planning with prospects.
Solution Architect leading application architecture, agile teams, and technical excellence for federal clients at Niyam IT. Designing secure, scalable cloud - based solutions aligned with enterprise standards.
Solution Engineer at Cloudshare developing product demonstrations and supporting sales opportunities. Collaborating with Sales Executives to achieve revenue targets across Enterprise and Mid - Market accounts.
SAP FICO Solution Architect role at Clarkston Consulting delivering solutions for life sciences and retail industries. Lead SAP projects focusing on Finance & Controlling in a hybrid work environment.
Solution Architect designing technical solutions for Java - based systems at Vodafone Group. Leading architectural decisions and mentoring teams while ensuring scalability and performance.
Solutions Engineering Supervisor developing and implementing supply chain solutions for UPS. Focused on optimizing warehousing, transportation, and distribution networks with simulation technology.
Customer Solutions Consultant responsible for promoting sales and enhancing customer relationships using UPS's expertise in various sectors. Position involves virtual meetings, documentation, and customer training.
Principal Solution Architect designing IBM Power system solutions for CDW. This role requires a deep technical depth in IBM Power systems and partnership with sales management.