Senior Business Operations role in managing global Visa/Mastercard card issuing business with a focus on optimizing processes. Collaborating across banks and financial institutions in fast - paced environment.
About the role
- Director overseeing the development of TransUnion's global fraud strategy. Leading business operations and market intelligence initiatives for fraud solutions team.
Responsibilities
- Support the VP of Global Fraud Strategy in the development and evolution of a unified identity and fraud strategy, aligned with TransUnion’s global vision
- Evaluate build/partner/buy decisions based on market trends, competitive landscape, and regional needs
- Lead or support high-priority business operations initiatives, as assigned
- Identify and drive operational and process efficiency projects that help the Fraud business achieve its growth and margin targets
- Drive opportunities to streamline operational workflows across regions, ensuring consistency, scalability, and efficiency in fraud strategy execution
- Conduct deep market research and competitive analysis in the identity and fraud space
- Identify and assess potential partnership or acquisition targets across geographies and verticals
- Collaborate with regional fraud leaders to understand local market dynamics and strategic priorities
- Partner with TransUnion’s Corporate Development team and other key stakeholders throughout the M&A lifecycle on any prospective deals
- Lead strategic assessments and provide recommendations to executive leadership
- Support due diligence efforts including market fit, product capabilities, and strategic alignment
- Partner with regional teams, product, and technology stakeholders to harmonize business operations, resolve bottlenecks, and enable continuous improvement initiatives across markets
- Build strong relationships across Fraud, Corp Dev, Product, Strategy, and Regional teams
- Serve as a trusted advisor to internal stakeholders on fraud market trends and strategic opportunities
Requirements
- 8+ years of experience in consulting, strategy, corporate development, or related fields
- Strong domain knowledge in identity, fraud prevention, and risk management
- Exceptional communication and presentation skills
- Proven ability to influence, collaborate, and drive results across a global, matrixed organization
- Strategic thinker with strong analytical and problem-solving skills
- Experience working in or with fraud technology companies
- Consulting background (e.g., strategy or M&A consulting)
- Proven experience in M&A strategy, market analysis, or corporate development
- Familiarity with global fraud trends and regulatory environments
- MBA or equivalent advanced degree
- Ability and willingness to travel domestically and internationally approximately 10-20%
Benefits
- flexible time off for exempt associates
- paid time off for non-exempt associates
- up to 12 paid holidays per year
- health benefits (including medical, dental, and vision plan options and health spending accounts)
- mental health support
- disability benefits
- up to 12 weeks of paid parental leave
- adoption assistance
- fertility planning coverage
- legal benefits
- long-term care insurance
- commuter benefits
- tuition reimbursement
- charity gift matching
- employee stock purchase plan
- 401(k) retirement savings with employer match
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