Scrum Master facilitating dual-scrum operating model in technology, coordinating between Product Owners and development teams. Ensuring product discovery translates into actionable work for sprints.
Responsibilities
The Scrum Master supports development Scrum Teams and plays a key role in enabling a dual-scrum operating model
Partners closely with Product Owners as they work in their own discovery and refinement sprints
Facilitates joint sessions to clarify requirements, break down work, and ensure Definition of Ready is consistently met
Coaches team members on Scrum values, principles, and role expectations
Leads backlog refinement and readiness sessions to maintain a predictable pipeline of sprint-ready work
Proactively identifies and removes blockers that impact sprint progress or quality
Ensures clear communication between Product Owners, UX, Development, QA, Architecture, and leadership
Tracks and analyzes sprint metrics such as velocity, burndown, predictability, and story readiness
Provides insights and recommendations to improve team flow, product readiness, and overall delivery health
Requirements
Scrum Master certification (CSM, PSM) required
Minimum 5 years as a Scrum Master or Agile facilitator in software development environments
Experience supporting Product Owners or Business Analysts in refinement and backlog preparation
Experience working with onshore and offshore development teams preferred
Experience implementing process improvements and best practices within the software development lifecycle (SDLC)
Experience in dual-scrum or product discovery/delivery pipeline models preferred
Strong understanding of Agile frameworks, with deep practical experience in Scrum
Ability to coach both development and product teams in Agile best practices
Exceptional facilitation, communication, and conflict-resolution skills
Ability to translate high-level product goals into clear, actionable team-level execution plans
Skilled in driving alignment across cross-functional groups
Proficiency with Jira or comparable Agile lifecycle management tools
Ability to manage multiple concurrent priorities with attention to detail and follow-through
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