Hybrid Operations Analyst

Posted 3 weeks ago

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About the role

  • Operations Analyst executing and monitoring operational processes for investment platform. Collaborating with various teams to improve workflows and documentation in a fintech environment.

Responsibilities

  • Execute and monitor day-to-day operational processes that support our investment platform
  • Identify operational issues, investigate root causes, and support their resolution
  • Implement and improve operational workflows and contribute to their improvement and automation
  • Work closely with Product, Customer Service, and other internal teams to address operational dependencies and challenges
  • Create and maintain comprehensive documentation for all standard operating procedures SOPs and control frameworks
  • Monitor internal systems to optimise operational efficiency and address any potential disruptions promptly
  • Support improvement projects and gradually take ownership of parts of the operation

Requirements

  • Undergraduate degree in Business, Finance, Accounting, Economics or related field
  • Strong analytical and problem-solving skills with great attention to detail
  • Process design and process management skills
  • A keen interest in financial markets and trading operations
  • Interest in how digital products and investment platforms work
  • Ability to work efficiently both independently and as part of a team
  • Nice to have: Knowledge of SQL
  • Nice to have: Knowledge of the German language
  • Nice to have: Internship or project exposure to financial services or fintech operations

Benefits

  • Challenges that will help you grow and realize your potential fast
  • Opportunity to make a big impact - you will build innovative services used by millions of investors to build wealth
  • Work with smart, spirited, helpful, high-performing colleagues with a common goal
  • An environment where nothing is set in stone
  • A flexible culture that values and appreciates talent and new ideas
  • Generous remuneration package, including benefits
  • Centrally-located office and delicious treats

Job title

Operations Analyst

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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