About the role

  • Head of IT Operations managing global IT operations for TOOLPORT Group. Responsible for IT-Operations leadership, infrastructure availability, and team development in a hybrid setting.

Responsibilities

  • Design the global IT operations for the TOOLPORT Group
  • As part of our internationalization, we are looking for an experienced leader to take responsibility for a stable, scalable and service-oriented IT operation for the corporate group:
  • Overall responsibility for IT Operations (focus on M365) & IT Service Management
  • Ensure availability, redundancy and further development of IT infrastructure (hybrid / cloud)
  • Lead and develop the five-person IT Operations team
  • Plan and implement software & hardware roadmaps
  • Manage external service providers and define and monitor SLAs & KPIs
  • Further develop and actively exemplify a sustainable service culture

Requirements

  • You have a degree or vocational training in IT or a comparable qualification and many years of professional experience in IT infrastructure or application management.
  • You have already successfully applied your leadership mindset in a leadership role.
  • Technically, you bring deep expertise in cloud, security, networking, firewall, infrastructure and ITIL.
  • You use agile methods and have the strategic thinking to align the technical infrastructure consistently with business goals.
  • Personally, you are characterized by a strong service mentality, drive for shaping things, strong communication skills and a leadership mindset.
  • You speak fluent German and good English.
  • Experience in an international context is advantageous.

Benefits

  • financial contribution toward childcare (KITA) fees
  • subsidies for the Deutschlandticket, company pension plan and sports program
  • subsidized meals and bike leasing
  • online academy and individual training opportunities
  • flexible working hours thanks to flexitime
  • hybrid mobile office
  • e-charging stations for cars and bikes
  • possibility of a sabbatical
  • modern offices with height-adjustable desks
  • high-quality and customizable technical equipment
  • free drinks and fruit (organic)
  • team events and afterworks
  • tent rental for employees
  • room for initiative and own ideas
  • ... and much more

Job title

Head of IT Operations

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Professional Certificate

Tech skills

Location requirements

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