Customer Program Manager delivering customer programs for Automotive and Enterprise clients in China. Managing post - sales activities and collaborating with internal teams for successful outcomes.
About the role
- Programme Manager overseeing technical development and project management for Tokamak Energy's sustainable fusion energy initiatives. Leading cross-functional teams to deliver innovative programmes and manage risk effectively.
Responsibilities
- Proactively lead the programme team, collaborators and suppliers to successfully deliver assigned programme(s).
- Define the programme objectives, deliverables and requirements with the Technical Leadership team and agree them with the Programme Sponsor.
- Generate deliverable based, integrated cross functional and supplier / collaborator plans (inc. schedule, cost, risk and resource).
- Set timelines for the successful delivery the programme to quality/scope, cost and delivery targets in collaboration with Technical Leads.
- Planning a baseline Design and manage the programme organisational, product and work breakdown structures leading to work packages with delegated schedules, budgets and risks.
- Planning for monitoring and control In collaboration with the PMO, concurrently define and implement project management processes and performance metrics/controls to plan and track deployment. These will include cost, schedule, scope, risk & issue management, change management, contract management and tracking for any supplier led activity.
- Proactively lead the risk management plan and identification & resolution of issues within the programme.
- Lead progress review meetings (internal and external), prepare reports and presentations including board level material, and ensure actions are captured and closed out.
- Manage the programme EAC (estimate at completion) and in year budget including estimating, variance narratives and corrective action in line with the company financial timetable.
- Evaluate programme resource demand and ensure the resource allocation is understood and supports the plan as part of the company resource management process.
- Agree work share with the Commercial function and coordinate commercial activities to ensure facilities, resources, collaborators and suppliers are secured to support programme requirements. When agreed with Commercial, active leadership of the activities will be required.
- Promote adherence to safe working practices in the delivery of programme activities.
Requirements
- Degree qualified in a relevant field.
- Demonstrate substantial relevant experience in delivery or programme management of large and complex technical programmes.
- Demonstrate experience of having built, driven and managed innovative programmes in ambiguous & volatile environments in which excellent risk management has been paramount.
- Be a skilful communicator and facilitator who is able to draw ideas from others and have experience of interfacing with scientific and engineering teams.
- Be an exceptional integrator who is a cross organisational collaborator and able to motivate different parts of the organisation to deliver results through the application of strong interpersonal and influencing skills.
- Ability to connect strategic objectives with individual technical tasks and clearly communicate this in both directions for all levels of the business.
- Able to interpret highly technical situations and apply strong problem solving and decision making skills.
- Experience working in changing environments with the ability and resilience to handle ambiguity and lead in volatile & uncertain situations.
- Be qualified in at least one of the following PRINCE 2, APM, Agile Project Management or with experience to demonstrate appropriate PM skills and capability.
Benefits
- Salary dependent on skills and experience and will be discussed from the outset
- 28 days (inclusive of festive break) holiday plus bank holidays
- Eligible for discretionary performance related bonus
- Share options scheme
- Pension scheme
- Financial benefits including; group life insurance, critical illness, health cash plan and discount scheme
- Innovation and Merit bonuses
- Investment in training and development to support career progression
- Opportunity to work on and contribute to world class innovation
Job title
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