Customer Care and Sales Advisor at Sparklight providing customer support and sales assistance. Engaging with customers about billing, services, and product changes while meeting sales goals.
About the role
- Technical support employee assisting clients in device setup and network troubleshooting. Involves installation of equipment and coordination with NOC on service issues.
Responsibilities
- Du patcht Inhouse-Verbindungen.
- Montierst Endgeräte bei unseren Privat-, und Geschäftskund:innen.
- Unterstützt diese bei der Einrichtung und Inbetriebnahme von z.B. PCs oder Smart-TVs.
- Die Montage und Inbetriebnahme von Netzelementen gehören ebenfalls dazu.
- Du stehst an erster Stelle, wenn es darum geht, unsere Kund:innen mit Internet zu versorgen.
- Du prüfst und entstörst die Netzkomponenten in Zusammenarbeit mit unserem NOC.
- Bei Bedarf gehört auch das Patchen und Spleißen von Glasfaser-Verbindungen dazu.
Requirements
- Du bringst eine technische Ausbildung, idealerweise aus dem Bereich Fernmeldetechnik oder Kommunikationselektronik, mit.
- Praktische Erfahrung in der Entstörung von Telekommunikations- bzw. Glasfasernetzen gesammelt.
- Du bist ein:e echte:r Teamplayer:in.
- Kommunikationsstark.
- Beherrscht die deutsche und englische Sprache in Wort und Schrift.
- Du besitzt einen Führerschein der Klasse B.
Benefits
- Unsere hausinterne Entgeltordnung bietet Dir neben einer jährlichen Einmalzahlung einen jährlichen Inflationsausgleich.
- Betriebliche Altersvorsorge.
- Kita-Zuschuss.
- Attraktive Provisionsregelung.
- Zusätzliche Kinderbetreuungstage.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Ensuring customer cylinder balances and rental bills are accurate as Customer Experience Cylinder Control Specialist at Airgas, an industrial gas supplier. Collaborating with several teams for effective operations and problem resolution.
Customer Service Specialist acting as a liaison between customer service and lab operations. Providing comprehensive support for lab - related inquiries for veterinarians and veterinary staff.
Marketplace Customer Service Specialist providing support for online marketplaces like Amazon, eBay, and Walmart. Navigating platform policies and ensuring customer satisfaction through exceptional service and problem resolution.
Technical Developer/Support Specialist providing technical and developer support for Niagara based hardware and software solutions. Experienced in troubleshooting automation software and assisting developers.
Technical Support Specialist providing support for Niagara - based hardware and software solutions at Honeywell. Collaborating closely with engineering teams and assisting developers in their projects.
Customer Solution Dispute specialist overseeing and researching disputes while providing accurate information to Hapag - Lloyd customers. Collaborating with various departments to ensure efficient dispute resolution and customer communication.
Customer Care Associate at Vericel providing support for commercial operations in regenerative medicine. Ensure timely processing of product orders with exceptional customer service and cross - functional collaboration.
Customer Service Team Lead at Luminor responsible for ensuring service quality and team performance in retail banking. Collaborating with cross - functional teams to foster growth and efficiency.
Loss Prevention Customer Service Associate focusing on preventing store loss and ensuring a positive shopping experience. Collaborating with management and maintaining store safety standards.