Sr Analyst, Business Systems at T-Mobile responsible for gathering, analyzing, and documenting user stories. Collaborating with stakeholders and providing technical assistance for business solutions.
Responsibilities
gathering, analyzing, testing and creating comprehensive work products documenting user stories, including validation and traceability, for existing and new applications supporting various business channels
understands how organizations function to accomplish their purpose, and defines capabilities an organization requires to provide a service or meet their goals
facilitates communication between organizational units to align the needs of business units in order to create requirement work products for solution providers
plans, directs and completes the analysis of business problems to be solved or product/services to be developed for delivery
provides technical assistance in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements
assesses system impacts, provides gap and process analysis as well as cost/benefit analysis for system or product/service related initiatives
fosters business knowledge and understanding among business systems analysts and project stakeholders
brokers consensus among stakeholders with conflicting needs
elicits and evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requests
facilitates requirement sessions with stakeholders and creates comprehensive work products documenting requirements, including validation and traceability of requests
provides SME leadership and consulting support on complex tasks
initiates and executes initiatives to improve the processes, procedures, and tools utilized by the team
reviews deliverables and provides input for other analysts
creates and determines modeling approach to represent requirement information in graphical forms that augment textual representation
develops a business analysis work-plan to manage own tasks, deliverables, schedule and provides information to stakeholders and Project Management
facilitates business leadership and other company stakeholders in the definition of business roadmaps
Requirements
Bachelor's Degree Plus 5 years of related work experience OR Advanced degree with 3 years of related experience
Acceptable areas of study include Quantitative discipline
4-7 years Systems analysis experience with understanding strategic business information systems
Sharepoint (Preferred)
Communication and Negotiation (Required)
UAT, BVT and Regression Testing (Required)
Business Systems Analysis - Understands how policies, systems and processes impact requests and projects (Required)
UAT/BVT/Regression Testing (Required)
Technical Writing (Required)
Agile experience (Required)
Postman/Automation tools (Preferred)
SQL, Python or related (Required)
Relationship Management - Invests in stakeholder management and possesses ability to gain stakeholder trust (Preferred)
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