Onsite Mobile Associate – Retail Sales

Posted 2 days ago

Apply now

About the role

  • Mobile Associate at T-Mobile supporting retail operations by engaging customers and facilitating technology and service needs in a fast-paced environment. Developing product knowledge, improving customer satisfaction, and building strong customer relationships.

Responsibilities

  • Support retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment
  • Develop skills in customer interaction, digital tool usage, and service plan recommendations
  • Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
  • Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
  • Build product knowledge and demonstrate technology solutions

Requirements

  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, Retail environment (Preferred)
  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)
  • Competitive drive and proven ability to succeed in a fast-paced sales environment (Required)
  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues (Required)
  • Effective at balancing customer needs and performance goals (Required)
  • At least 18 years of age
  • Legally authorized to work in the United States

Benefits

  • Medical, dental and vision insurance
  • Flexible spending account
  • 401(k)
  • Employee stock grants
  • Employee stock purchase plan
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs

Job title

Mobile Associate – Retail Sales

Job type

Experience level

JuniorMid level

Salary

$19 per hour

Degree requirement

High School Diploma

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job