Mid-Market Solutions Engineer collaborating with Business Sales to drive revenue through technical solutions. Engaging decision makers in telecommunications and IT architecture to support scalable solutions.
Responsibilities
Partner with Account Executives to support Mid-Market customers (300–999 employees) through technical consultation, solution design, and customer engagement throughout the sales cycle
Lead technical discovery with business and IT stakeholders to understand operational challenges, technology environments, and strategic goals
Design and position end-to-end solutions leveraging T-Mobile’s portfolio including Business Internet, mobile connectivity, IoT, collaboration platforms (e.g., Microsoft 365, Dialpad), and security solutions
Deliver technical presentations, solution demonstrations, and architecture discussions that align technology capabilities to customer business outcomes
Support the sales cycle by validating technical requirements, responding to technical questions, and ensuring solution alignment during opportunity progression
Collaborate with internal teams including product, engineering, implementation, and partners to develop customer-specific solutions
Maintain expertise across T-Mobile’s solution portfolio, wireless technologies, and industry trends impacting mid-market businesses
Contribute to team knowledge sharing and enablement initiatives that improve technical selling effectiveness across the organization
Support additional initiatives and projects as assigned by leadership
Requirements
Bachelor’s Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent (Required)
7–10 years of experience in telecommunications, technical sales engineering, IT architecture, or network engineering with a demonstrated ability to support complex solution sales
1–3 years of experience in a customer-facing sales or sales engineering role supporting revenue-generating activities
Experience working in consultative sales environments supporting Mid-Market or Enterprise accounts
Experience collaborating with cross-functional teams in matrixed organizations to deliver customer solutions
Technical Consulting – Ability to translate business challenges into scalable technical solutions across connectivity, cloud collaboration, and enterprise technologies (Required)
Technical Presentations – Ability to develop and deliver impactful technical presentations, demonstrations, and architecture discussions (Required)
Communication – Excellent verbal and written communication skills with the ability to engage both business and technical audiences (Required)
Strategic Thinking – Ability to align technology solutions with customer business outcomes and long-term strategy (Required)
Technical Expertise – Subject matter expertise in at least two of the following areas: Mobile Networking, Fixed Wireless Access, Collaboration Platforms (Microsoft 365 / UCaaS), IoT / Telematics, Security, SD-WAN / Edge Networking (Required)
Collaboration – Ability to work effectively with sales, product, engineering, and partner teams in a fast-paced environment (Required)
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