AI-powered process documentation that saves your team time

Scribe

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full-stack-engineer

Scribe is a workflow automation platform that enhances team productivity by automatically creating and sharing step-by-step guides for internal processes. Designed for operations, customer service, and HR teams, it simplifies documentation, training, and onboarding by leveraging AI to generate SOPs, training materials, and process overviews. Scribe enables organizations to centralize their knowledge, reduce training times, and improve compliance with its easy-to-use features and integrations across various platforms.

• Own and evolve Scribe’s billing and subscription systems
• Shape the long-term architecture of our revenue platform as complexity scales
• Design resilient, event-driven systems that remain correct under retries, partial outages, and race conditions
• Build and maintain reconciliation processes that Finance and leadership rely on
• Improve subscription lifecycle reliability, including renewals, plan changes, invoicing, and payment recovery
• Scale workflows that support both self-serve users and enterprise customers
• Enable safe pricing and packaging changes without compromising financial integrity
• Improve system boundaries between billing, entitlements, and reporting to reduce coupling and increase maintainability
• Ship customer-facing billing flows and internal tooling when necessary

Senior Software Engineer, Billing

Senior Engineer owning and evolving Scribe’s billing platform powering subscriptions and invoicing for 5M+ users. Collaborate with a focused team on architectural design and financial accuracy.

sales

• Lead and develop a high-performing team responsible for closing Enterprise accounts with moderate deal velocity
• Manage a team of Emerging Enterprise Account Executives operating in complex Enterprise environments
• Drive strong execution across the funnel, tightening forecasting accuracy, and building repeatable sales excellence
• Collaborate with cross-functional partners across Enablement, Marketing, RevOps, Product, and Recruiting

Sales Manager, Emerging Enterprise

Sales Manager leading a team of Account Executives to close Enterprise accounts. Collaborating with cross-functional teams to build repeatable sales excellence at Scribe.

general-counsel

• Assume day-to-day management of the legal function and serving as a decision-maker and advisor on operational legal matters while representing the legal perspective in key business discussions.
• Take ownership of Scribe's commercial contracting function, transitioning the majority of deal work from outside counsel to in-house and becoming the primary legal partner to our Revenue teams — including, customer contracts, reseller agreements, strategic partnerships, NDAs, DPAs, and vendor agreements.
• Build and refine Scribe's contract playbooks, templates, and operational processes to drive efficiency and reduce time-to-close as deal volume scales.
• Provide guidance on data privacy and protection matters (GDPR, CCPA, etc.), ensuring our products and commercial practices meet regulatory requirements.
• Manage corporate legal matters including equity transactions, financings, governance, and entity management.
• Advise on employment-related matters, including HR policies, employment agreements, and compliance.
• Own and manage outside counsel relationships for specialized work (e.g., litigation, complex regulatory matters, international issues) — setting scope, managing budgets, and ensuring quality.
• Become a trusted cross-functional advisor, proactively identifying legal risks and opportunities across product development, go-to-market strategy, and company operations.

Head of Legal

Head of Legal overseeing the legal function for Scribe, a leading AI company. Manage contracts, compliance, and legal strategy, ensuring business needs are met.

it-support

• Take ownership of the end-to-end employee technology lifecycle — onboarding, offboarding, device provisioning, account setup, and access management — building a process that's seamless, secure, and scalable for a growing team.
• Manage Scribe's device fleet, including laptop procurement, imaging, configuration, deployment, and returns, using Apple MDM tooling and Kandji to keep all endpoints enrolled, configured, and compliant.
• Own day-to-day administration of access management, including user provisioning/deprovisioning, SSO app management (Okta), MFA configuration, and periodic access reviews.
• Serve as the primary point of contact for internal IT support, troubleshooting hardware, software, and connectivity issues for both remote and in-office employees with speed and empathy.
• Own SaaS tool administration across Scribe's technology stack — managing licenses, tracking usage, evaluating new tools, and ensuring cost-efficiency and compliance.
• Partner with the Information Security team to maintain and strengthen security controls, including device encryption, patching, endpoint protection, and user access governance.
• Support SOC 2 compliance efforts by maintaining internal IT controls, documenting security practices, and collaborating on audit readiness.
• Manage relationships with outsourced providers for office infrastructure, including physical network (e.g. WAN/WLAN, IDF/MDF, VLAN), AV systems, badge access, and related vendor coordination.
• Build and maintain clear IT documentation — process guides, runbooks, and knowledge base articles — so that IT workflows are repeatable, transparent, and easy to follow for technical and non-technical team members alike.
• Continuously evaluate and improve IT workflows and tooling to drive automation, reduce manual work, and scale IT operations alongside the business.

IT Manager

IT Manager centralizing IT infrastructure and employee technology experience for a global team. Overseeing operations such as onboarding, device management, and vendor management.

recruitment

• Partner with Sales and GTM leadership to understand business goals and translate them into effective hiring strategies.
• Manage full-cycle recruiting across multiple levels and functions, including new and evolving roles.
• Build and execute multi-channel sourcing strategies, talent mapping, and competitive analysis to ensure a healthy, high-quality funnel.
• Use data and metrics to assess pipeline health, identify bottlenecks, and drive process improvements for speed and quality.
• Act as a trusted advisor to hiring managers: guiding interview calibration, candidate evaluation, and decision-making.
• Champion Scribe’s brand and culture by authentically pitching our mission and value proposition to candidates.
• Continuously improve tools, workflows, and candidate experience within our ATS (Ashby) and recruiting systems.

Senior GTM Recruiter

Senior GTM Recruiter focusing on building a world-class recruiting organization at Scribe, a leading Workflow AI platform company. Managing full-cycle recruiting to attract and hire top talent.

• Looking for a Senior Full Stack Engineer who loves building application code and scalable distributed systems
• Help design large-scale data ingestion and processing systems alongside custom AI models

Senior Full-Stack Engineer

Senior Full Stack Engineer at Scribe building scalable distributed systems and application code. Focused on large-scale data ingestion and processing systems alongside custom AI models.

• We are looking for a full stack engineer for our Enterprise Scale team.
• Our team is responsible for the stability of Scribe’s core functionalities and, as such, those responsibilities span across several technologies.
• We are looking for a curious person that’s willing to collaborate with fellow engineers and user advocates and contribute to our platform’s overall experience.

Full-Stack Engineer, Enterprise Scale

Full Stack Engineer contributing to the stability of Scribe’s core functionalities. Collaborating with engineers and advocates to enhance platform experience.

• Our Product Growth team is looking for a Staff Engineer to run high-leverage, data-driven experiments for Scribe’s 5M+ users.
• Partner with an analytical and product-minded team to brainstorm, plan, build, ship, and analyze rapid improvements across our acquisition, onboarding, expansion, pricing, and usage journeys.
• Own critical experiments end-to-end: ideation and hypothesis, scoping with Product and Design, building and shipping, measuring impact, and scaling winners with iterative improvements.

Staff Full-Stack Engineer, Growth

Staff Engineer running data-driven experiments for Scribe’s 5M+ users. Collaborating with a team to rapidly improve user acquisition and engagement.

Scribe

About the company

Open jobs

8 jobs found

Senior Software Engineer, Billing

Scribe

Sales Manager, Emerging Enterprise

Scribe

Head of Legal

Scribe

IT Manager

Scribe

Senior GTM Recruiter

Scribe

Senior Full-Stack Engineer

Scribe

Full-Stack Engineer, Enterprise Scale

Scribe

Staff Full-Stack Engineer, Growth

Scribe