Trainer & Technical Support for HVAC, developing educational materials and conducting training for branch personnel and customers. Provide technical support and monitor training effectiveness while collaborating with sales and marketing teams.
Responsibilities
Develop, implement, and maintain educational materials for HVAC product and services training
Prepare sales aids, stock lists, and forms for internal and customer use
Schedule and deliver training for branch personnel and customers
Develop and update HVAC certification programs
Monitor HVAC training programs and recommend modifications
Provide technical support to customers and associates
Maintain records of training activities and employee attendance
Coordinate learning delivery through multiple mediums
Collaborate with marketing for integration of concepts in sales function
Identify necessary HVAC products in collaboration with purchasing and branch staff
Requirements
Proficiency in HVAC product technical knowledge
Familiarity with HVAC training programs
Strong communication skills
Ability to evaluate training effectiveness
Experience in coordinating training sessions
Familiarity with Wrightsoft software
Ability to work collaboratively with sales team and customers
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