Account Manager at Tive ensuring customer satisfaction and loyalty through product optimization and value tracking. Managing accounts from onboarding to renewal while fostering strong client relationships.
Responsibilities
Onboarding new clients.
Evaluating and analyzing customer needs.
Cultivating healthy customer relationships.
Managing customers product and service orders.
Managing customer contract renewals.
Promoting customer loyalty and building trust and transparency with clients.
Acting as a customer advocate by re-engaging customers who seem to be inactive.
Maintaining client retention.
Requirements
2+ years in an Account Management / Customer Success role, preferably in B2B SaaS companies.
Experience working in shipping logistics is a plus.
Success in optimizing products and services based on client needs.
Demonstrated success working with cross-functional teams and building strong relationships internally and externally.
Proven track record of delivering results (including revenue targets) and significantly contributing to Customer revenue retention.
Bachelors’ Degree in a related field preferred.
Strong communication skills.
A passion for data-driven insights.
A solutions-oriented, customer-service and can-do attitude.
Benefits
Office-based or hybrid options.
Competitive equity to ensure all of our employees have a sense of ownership in the long-term success of Tive’s growth.
We celebrate diversity, and consider it key to our success as both a team and a company.
We are proud to be an equal-opportunity employer, and we are committed to creating an inclusive environment of mutual respect for all employees.
Business Development Lead for Specialty Additives in India region overseeing key client accounts and driving sales growth. Develops market strategies and client relationships for business expansion.
Strategic Account Manager managing dealership relationships and driving dealer engagement with GM Financial. This position requires extensive travel and relocation to various territories in the US.
Territory Manager promoting energy saving air compressors for Kaeser Compressors, Inc. Covering Dallas, Fort Worth and surrounding areas with a focus on sales and customer solutions.
Account Manager enhancing collaborations between Unilabs and medical practitioners. Proactively addressing client needs in the healthcare sector to strengthen market position.
B2B Account Manager for goFLUENT expanding market opportunities through client engagement and revenue growth. Collaborating with teams to drive strategic initiatives and client success from Rome.
Key Account Manager responsible for expanding B2B client relationships in a global learning solutions company. Focused on driving revenue through renewals and upselling with a dynamic team.
Assist customers in identifying and providing for bond needs at Acrisure, a global fintech leader. Work directly with clients and advisors in handling surety bonds with a focus on thorough communication and accuracy.
Account Manager providing excellent customer service to policyholders in the insurance industry. Answering inquiries, resolving issues, and offering tailored solutions to meet client needs.
Key Account Manager for Renewable Energy managing strategic relationships and driving revenue growth. Collaborating with top OEMs and ecosystem partners in solar, wind, and EV charging sectors.
Senior Account Manager responsible for sales growth, managing key customer relationships for medication delivery. Collaborating with healthcare professionals in Portugal to expand market share and achieve sales targets.