Senior VP/MS Engineer at Zurich, focusing on implementing and maintaining pricing models. Join a leader in the insurance industry on a transformative journey towards being Australia's leading digital insurer.
About the role
- Mid-level Software Engineer at Tinet ensuring technical support and incident resolution for AI-based products. Collaborating in a hybrid work environment in Santiago, Chile.
Responsibilities
- Diagnosticar y resolver incidentes técnicos de nivel 2 y 3, asegurando cumplimiento de SLA
- Analizar logs, APIs y bases de datos para identificar causas raíz de errores o desviaciones
- Escalar casos críticos al equipo de desarrollo (proporcionando información detallada y contextualizada para su resolución)
- Definir cuándo un caso debe escalar a nivel 3
- Documentar hallazgos, soluciones y pasos técnicos en las herramientas de gestión
- Retroalimentar con hallazgos técnicos, patrones de uso o vulnerabilidades detectadas
- Identificar oportunidades de automatización o mejora de procesos de soporte
- Desarrollar scripts o herramientas simples que faciliten el diagnóstico o validación técnica
Requirements
- Experiencia comprobable en resolución de incidentes técnicos nivel 2 o 3
- Manejo de consultas SQL intermedias para análisis de datos o errores
- Lectura de logs y monitoreo con herramientas como Grafana, AWS y GCP
- Experiencia en entornos cloud (AWS, GCP)
- Uso de herramientas de ticketing como Jira
- Conocimientos en Python
- Deseables Familiaridad con pipelines CI/CD y Git
- Conocimiento en consumo y validación de APIs REST
Benefits
- Contrato indefinido
- Modalidad: Híbrido
- Jornada: lunes a viernes, 9:00 a 18:30 (disponibilidad eventual fuera de horario)
- Días Libres a tu pinta
- Aguinaldos en fiestas patrias y navidad
- Clases de inglés
- Y muchos beneficios más 🚀
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Senior Salesforce Engineer designing and delivering customised solutions for Zurich's customer interactions. Involved in technology transformation to support strategic goals and innovation within insurance sector.
Back End Software Engineer at Capital One building cloud - based solutions while collaborating with Agile teams. Utilize languages like Java, Python, SQL, and more for technology - driven customer empowerment.
Gen AI Technical Lead responsible for end - to - end development of AI models and solutions. Engaged in technology discussions and troubleshooting generative AI implementations.
Technical Lead managing Enterprise Applications. Collaborating with stakeholders on user requirements, technical design, and testing processes.
Full Stack Engineering Leader in IWMS ensuring high - quality technology solutions for Trading capabilities. Collaborating with teams and mentoring staff to resolve challenges and enhance client experience.
Embedded Firmware & Software Engineer leading design and development of embedded software and firmware. Collaborating with cross - functional teams to ensure seamless software - hardware integration and system performance.
Director leading AI solutions within HP’s Personal Systems. Overseeing strategy, architecture, and execution across multiple engineering teams globally.
Lead Embedded Software Engineer at L3Harris developing real - time embedded flight software for space - based imaging payloads. Collaboration and integration of systems to ensure successful missions.
Software Engineer creating AI solutions that revolutionize social welfare. Collaborating with a team to innovate and enhance user - centered technologies.