Network Operations Engineer responsible for monitoring network health and resolving incidents at Atos. Collaborating with teams using tools to manage network performance.
About the role
- Maintenance and operation of mobile and fixed network systems for TIM. Providing technical support and participating in automation processes in network monitoring.
Responsibilities
- Responsible for performing specialized maintenance and operations on mobile and primary fixed network systems, providing L2 and L3 support for the TIM Transport network corrective process.
- Support the technical training process for monitoring and L1 handling teams, and participate in the automation of monitoring and troubleshooting.
- Diagnose and resolve simple and complex failures in transport protection, routing and resilience protocols;
- Interact with 3rd-level Support, Engineering, OSS and Vendors when required;
- Perform interventions across layers: BBIP: Access, Aggregation and Core. Routers: PE, Edge, Access, Shadow, Edge Core, Outer and Inner Core; Switches: Aggregation, Access and Distribution; UBB: MSAN, Service Routers for access, distribution and BRAS; WiFi: AP up to WLC; Multiservice Metro Full IP/MPLS Network: Access, Aggregation, Distribution and Core;
- Perform interventions on equipment: PDH, PTN, SDH, NG-SDH, WDM, ROADM, Metro Ethernet and related technologies;
- Participate in projects, processes, tools and validation/acceptance (homologation) of new solutions;
- Prepare incident reports, analyses and inputs for Solution Management;
- Train 1st and 2nd level teams, leveling knowledge across the area.
Requirements
- Availability to work shifts (Afternoon), 5x2 schedule with weekend on-call;
- Knowledge of software, hardware, Linux and Windows; knowledge of network design and architecture;
- Knowledge of optical fiber, reference levels and test instruments;
- Experience in Continuous Improvement;
- Experience with transmission (TX) technologies such as PDH, PTN, SDH, NG-SDH, WDM, ROADM, Metro Ethernet and related technologies;
- Experience with data protocols and technologies such as TCP/IP, VoIP, BGP, OSPF, MPLS, EAPS, xSTP, Metro Ethernet, UBB and related technologies;
- Knowledge of the OSS tools used by the company is desirable;
- Knowledge of Mobile Networks (2G, 3G, 4G) and VAS is desirable;
- Professional certifications in the area are desirable;
- University degree (completed).
Benefits
- Flexible Benefits Program
- Medical and Dental Care *
- Medication Benefit *
- Wellhub (formerly Gympass) *
- Meal and/or Food Allowance
- Financial Well‑being Program
- Private Pension Plan
- Company mobile phone with unlimited data and voice allowance
- Partnerships and agreements with more than 3,000 companies and institutions, including discounts for your electricity bill and broadband internet
- Online English course extendable to one family member or friend
- Internal Training and Development Program
- Profit Sharing
- "My First Benefit" - allowance for children up to 2 years old
- Daycare reimbursement (for parents)
- Flexible work models and schedules
- Happy Day - day off during your birthday month
- Extended leave for maternity, paternity, marriage and adoption
- Transportation voucher
- And more!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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