Maintenance and operation of mobile and fixed network systems for TIM. Providing technical support and participating in automation processes in network monitoring.
Responsibilities
Responsible for performing specialized maintenance and operations on mobile and primary fixed network systems, providing L2 and L3 support for the TIM Transport network corrective process.
Support the technical training process for monitoring and L1 handling teams, and participate in the automation of monitoring and troubleshooting.
Diagnose and resolve simple and complex failures in transport protection, routing and resilience protocols;
Interact with 3rd-level Support, Engineering, OSS and Vendors when required;
Perform interventions across layers: BBIP: Access, Aggregation and Core. Routers: PE, Edge, Access, Shadow, Edge Core, Outer and Inner Core; Switches: Aggregation, Access and Distribution; UBB: MSAN, Service Routers for access, distribution and BRAS; WiFi: AP up to WLC; Multiservice Metro Full IP/MPLS Network: Access, Aggregation, Distribution and Core;
Perform interventions on equipment: PDH, PTN, SDH, NG-SDH, WDM, ROADM, Metro Ethernet and related technologies;
Participate in projects, processes, tools and validation/acceptance (homologation) of new solutions;
Prepare incident reports, analyses and inputs for Solution Management;
Train 1st and 2nd level teams, leveling knowledge across the area.
Requirements
Availability to work shifts (Afternoon), 5x2 schedule with weekend on-call;
Knowledge of software, hardware, Linux and Windows; knowledge of network design and architecture;
Knowledge of optical fiber, reference levels and test instruments;
Experience in Continuous Improvement;
Experience with transmission (TX) technologies such as PDH, PTN, SDH, NG-SDH, WDM, ROADM, Metro Ethernet and related technologies;
Experience with data protocols and technologies such as TCP/IP, VoIP, BGP, OSPF, MPLS, EAPS, xSTP, Metro Ethernet, UBB and related technologies;
Knowledge of the OSS tools used by the company is desirable;
Knowledge of Mobile Networks (2G, 3G, 4G) and VAS is desirable;
Professional certifications in the area are desirable;
University degree (completed).
Benefits
Flexible Benefits Program
Medical and Dental Care *
Medication Benefit *
Wellhub (formerly Gympass) *
Meal and/or Food Allowance
Financial Well‑being Program
Private Pension Plan
Company mobile phone with unlimited data and voice allowance
Partnerships and agreements with more than 3,000 companies and institutions, including discounts for your electricity bill and broadband internet
Online English course extendable to one family member or friend
Internal Training and Development Program
Profit Sharing
"My First Benefit" - allowance for children up to 2 years old
Daycare reimbursement (for parents)
Flexible work models and schedules
Happy Day - day off during your birthday month
Extended leave for maternity, paternity, marriage and adoption
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