Hybrid Sales Coordinator II

at thyssenkrupp

• Job title: Sales Coordinator II
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $61,647 - $92,471 per year
• Degree requirement: High School Diploma
• Location requirements: Hybrid, New Jersey, United States

About the role

• Sales Coordinator II providing order management services to clients as a liaison between customers and production teams. Resolving customer issues and identifying efficiencies in order processing.

Responsibilities

• Provide order management services to clients
• Act as a liaison between customers, production and distribution departments
• Work with customers on issues after order placement
• Resolve issues with customers in consultation with Traders
• Ensure timely resolutions inclusive of financial implications of order processing
• Seek efficiencies in determining cost drivers for contract administration
• Identify claim file types and assemble files according to relevant information
• Exhibit leadership, guidance and/or training of newer employees

Requirements

• High School Diploma or equivalent
• 2 - 4 years of experience in Sales / Customer Service
• Computer literate MS Office Suite with special emphasis on Excel, Word, PowerPoint and Outlook
• Strong skills and abilities in written and verbal communication
• Has solid understanding and capability of order process and file management
• Bachelor’s degree in business, communications or a related discipline (preferred)
• Metals or aerospace experience, or background (preferred)

Benefits

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) or RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!