About the role

  • Pre‑Litigation Assistant at Thompsons Solicitors, aiding in personal injury case preparation and client support. Investigating evidence and managing varied caseloads in a hybrid working environment.

Responsibilities

  • Investigating and gathering key evidence to assess whether a claim should proceed to litigation.
  • Preparing files for issue — reviewing merits, arranging medical evidence, instructing experts, and ensuring everything is in place for handover.
  • Managing a high‑volume, varied caseload with confidence, accuracy, and strong organisational skills.
  • Taking detailed client, witness, expert, and union instructions with professionalism and empathy.
  • Making sound, informed decisions under supervision using strong analytical and problem‑solving skills.
  • Working efficiently within KPIs and keeping accurate time records.
  • Using our case management system to stay fully self‑sufficient and productive.

Requirements

  • 1–2 years’ experience in a legal environment
  • Strong communication and client‑care skills (phone and face‑to‑face)
  • Knowledge of PI law, Pre‑Action Protocols, CPR and funding — or the drive to learn quickly
  • The ability to prioritise, manage deadlines and stay organised in a high‑volume setting
  • Excellent drafting, numeracy and written communication skills

Benefits

  • Contributory pension scheme
  • 23 days’ annual leave + bank holidays
  • 5 additional days off over Christmas
  • Permanent health insurance
  • Healthcare Cash Plan (Medicash)
  • Life assurance
  • Employee Assistance Programme
  • Enhanced maternity & paternity pay
  • Cycle to work scheme
  • Sports & social club
  • Annual travel & parking loans
  • Financial support for professional development

Job title

Pre-Litigation Assistant

Job type

Experience level

JuniorMid level

Salary

£32,032 per year

Degree requirement

Bachelor's Degree

Location requirements

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