Legal Secretary managing client interactions and document organization at a law firm. Collaborating with attorneys to ensure efficient legal processes in a multifaceted practice.
About the role
- Personal Injury Pre‑Litigation Assistant preparing claims for litigation with a focus on client support and case management. Join a team dedicated to helping clients navigate life-changing events.
Responsibilities
- Investigating and gathering evidence to determine whether cases should proceed to litigation.
- Preparing files for issue, including assessing merits, obtaining liability evidence, securing medical reports, and instructing experts.
- Managing a high‑volume caseload with accuracy, organisation, and confidence.
- Taking clear, detailed instructions from clients, witnesses, experts, and union partners.
- Making informed decisions under supervision, using sound judgment and strong analytical skills.
- Working efficiently within a KPI framework and recording time accurately.
- Using a case management system to produce your own work and stay fully self‑sufficient.
Requirements
- 1–2 years’ experience in a legal environment.
- Strong client‑care skills and confidence communicating by phone or in person.
- Knowledge of PI law, Pre‑Action Protocols, CPR, and funding (or the ability to learn quickly).
- The ability to prioritise, meet deadlines, and manage a busy caseload.
- Excellent drafting, numeracy, and written communication skills.
Benefits
- Contributory pension scheme
- 23 days annual leave (in addition to bank holidays)
- 5 days additional leave over Christmas
- Permanent health insurance
- Healthcare Cash Plan (MediCash)
- Life assurance
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Cycle to work scheme
- Organised sports and social club
- Annual travel and parking loans
- Financial assistance for professional development
Job title
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