About the role

  • Internal Communications Partner inspiring 4,000 colleagues through writing and creative campaigns. Responsible for shaping and delivering internal communications strategy at The Works.

Responsibilities

  • Support the Internal Communications Manager to deliver strategy and calendar of comms, campaigns and events.
  • Offer strategic communications advice and support to stakeholders, guiding and coaching colleagues to achieve their communications goals.
  • Create eye-catching communications campaigns and materials to promote various projects, events, and activities to colleagues.
  • Coordinate engagement events and activities, whilst considering those colleagues that are hybrid workers, in-store, in our Distribution Centre and Support Centre.
  • Use your design and copywriting skills to bring our fun tone of voice and employer/corporate brand to life for our Crafty, Caring and Can-Do colleagues.
  • Communicate the great work we’re doing in our across our environment, diversity and inclusion, wellbeing and Time Well Spent campaigns.
  • Support the promotion and follow-up of our annual engagement survey.
  • Create content for and coordinate our internal communication channels and platforms, including email, MyWorks communications platform, internal Facebook group, noticeboards, digital signage, and newsletters.
  • Work with stakeholders and colleagues across the business to collate content ensuring clarity, consistency, tone of voice, and quality of content across every touchpoint.
  • Use our Communications Dashboard to evaluate the analytics and effectiveness of our communications and channels used, to make recommendations for future campaigns.
  • Liaise with suppliers and providers to ensure appropriate delivery of campaigns and projects.
  • Support fundraising events and communications to promote charity partnerships and local fundraising activities.
  • Own elements of the IC annual plan to ensure the IC Strategy is delivered in-line with objectives and timeframes.

Requirements

  • Previous experience working in internal communications for a fast-paced organisation.
  • Evidence of delivering campaigns and colleague experience activities to wide and varied audiences.
  • First-class copywriting skills with the ability to adapt tone of voice dependent on the audience, with flawless grammar, spelling, and punctuation.
  • Cracking design skills to help create graphics, internal comms materials, video, and be a brand guardian.
  • Ability to multitask and prioritise with good organisational skills and time management.
  • Experience with Microsoft Office, Adobe Suite, Video editing software, and managing communications platforms.
  • Ability to create and edit video, typically on a smartphone.

Benefits

  • 25% Colleague Discount! - Plus, exclusive Double Discount days!
  • MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more
  • Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.
  • Holiday – 33 days including bank holidays.
  • Holiday Purchase - Purchase an additional 5 days
  • Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.
  • Stream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
  • Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!
  • 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more!
  • Healthcare Cash Plan – To support your everyday healthcare costs
  • And loads more! – Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving.

Job title

Internal Communications Officer

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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