Hybrid Internal Communications Officer

at The Works Stores Ltd

• Job title: Internal Communications Officer
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Coleshill, United Kingdom

About the role

• Internal Communications Partner inspiring 4,000 colleagues through writing and creative campaigns. Responsible for shaping and delivering internal communications strategy at The Works.

Responsibilities

• Support the Internal Communications Manager to deliver strategy and calendar of comms, campaigns and events.
• Offer strategic communications advice and support to stakeholders, guiding and coaching colleagues to achieve their communications goals.
• Create eye-catching communications campaigns and materials to promote various projects, events, and activities to colleagues.
• Coordinate engagement events and activities, whilst considering those colleagues that are hybrid workers, in-store, in our Distribution Centre and Support Centre.
• Use your design and copywriting skills to bring our fun tone of voice and employer/corporate brand to life for our Crafty, Caring and Can-Do colleagues.
• Communicate the great work we’re doing in our across our environment, diversity and inclusion, wellbeing and Time Well Spent campaigns.
• Support the promotion and follow-up of our annual engagement survey.
• Create content for and coordinate our internal communication channels and platforms, including email, MyWorks communications platform, internal Facebook group, noticeboards, digital signage, and newsletters.
• Work with stakeholders and colleagues across the business to collate content ensuring clarity, consistency, tone of voice, and quality of content across every touchpoint.
• Use our Communications Dashboard to evaluate the analytics and effectiveness of our communications and channels used, to make recommendations for future campaigns.
• Liaise with suppliers and providers to ensure appropriate delivery of campaigns and projects.
• Support fundraising events and communications to promote charity partnerships and local fundraising activities.
• Own elements of the IC annual plan to ensure the IC Strategy is delivered in-line with objectives and timeframes.

Requirements

• Previous experience working in internal communications for a fast-paced organisation.
• Evidence of delivering campaigns and colleague experience activities to wide and varied audiences.
• First-class copywriting skills with the ability to adapt tone of voice dependent on the audience, with flawless grammar, spelling, and punctuation.
• Cracking design skills to help create graphics, internal comms materials, video, and be a brand guardian.
• Ability to multitask and prioritise with good organisational skills and time management.
• Experience with Microsoft Office, Adobe Suite, Video editing software, and managing communications platforms.
• Ability to create and edit video, typically on a smartphone.

Benefits

• 25% Colleague Discount! - Plus, exclusive Double Discount days!
• MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more
• Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.
• Holiday – 33 days including bank holidays.
• Holiday Purchase - Purchase an additional 5 days
• Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.
• Stream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
• Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!
• 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more!
• Healthcare Cash Plan – To support your everyday healthcare costs
• And loads more! – Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving.