Operations Specialist at papernest optimizing business line performance and collaborating across teams. Driving sales growth and improving operational systems in a diverse environment.
About the role
- Operations & Product Support Coordinator at a tech-creative agency in Toronto. Supporting office operations, administrative tasks, and employee onboarding with a diverse and ambitious team.
Responsibilities
- Act as the go-to person for general administrative support across the organization.
- Run errands and assist with client meeting preparation, including catering.
- Assist co-founders with administrative tasks such as booking meetings and travel arrangements.
- Manage office schedules to ensure safe staff and vendor flow.
- Track employee time, attendance, and vacation; liaise with managers to ensure coverage.
Requirements
- Minimum 2–3 years of experience in an office manager/administrator and customer service role; HR management experience considered an asset.
- Proficient in Microsoft Word, Excel, PowerPoint, and Microsoft Exchange-based email and calendar systems on both PC and Mac.
- Sound knowledge of Employment Standards, Human Rights, and Occupational Health & Safety (OHSA) regulations and legislation.
- QuickBooks or data entry clerical experience is a bonus.
- Previous Executive Assistant (EA) and event management experience considered an asset.
Benefits
- Be the face of the turn lab by greeting clients, guests, and visitors entering the agency.
- Ensure the office environment is clean, tidy, safe, and organized.
- Manage office systems, layout, equipment procurement, and vendor relationships.
- Ensure office health & safety guidelines are communicated and adhered to.
- Identify and recommend process improvements to enhance office and administrative efficiency.
- Support new hire onboarding (desk setup, fob/key distribution, office tours, etc.).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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