Associate Experience Analyst enhancing associate and candidate experiences and supporting HR talent strategies at West Bend. Championing initiatives for workplace engagement and continuous improvement in HR processes.
Responsibilities
Amplify the associate voice by driving our listening strategy—creating meaningful feedback loops and transforming insights into action.
Strengthen engagement across the enterprise by supporting survey strategies, recognition programs, and follow-through on company-wide action plans.
Bring our culture to life through initiatives that embed our values into daily interactions, leadership behaviors, and the overall associate experience.
Create moments that matter by planning and delivering signature events such as our annual Summit and milestone celebrations.
Curate a thoughtful associate journey, shaping key touchpoints like 3- and 12-month check-ins to foster connection, clarity, and community.
Collaborate across teams, partnering with Organizational CX to align associate and customer experience strategies.
Advance inclusion and belonging through targeted programming that strengthens a culture where everyone can contribute and thrive.
Champion community engagement by coordinating volunteer opportunities and supporting our volunteer time off (VTO) program.
Drive HR excellence by evaluating processes, identifying efficiency opportunities, and helping design scalable, streamlined workflows.
Requirements
4–6 years of HR or related experience
Experience with continuous improvement methodologies
Familiarity with associate engagement platforms and tools
Strong awareness of workplace and cultural trends
Excellent project management and organizational skills
Ability to build influence and alignment across teams
Creative, solutions-oriented mindset
Exceptional written and verbal communication skills
Ability to translate feedback into thoughtful action
Comfort working with workforce and business analytics
Benefits
Medical & Prescription Insurance
Health Savings Account
Dental Insurance
Vision Insurance
Short and Long Term Disability
Flexible Spending Accounts
Life and Accidental Death & Disability
Accident and Critical Illness Insurance
Employee Assistance Program
401(k) Plan with Company Match
Pet Insurance
Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates
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