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About the role
- Associate Experience Analyst enhancing associate and candidate experiences and supporting HR talent strategies at West Bend. Championing initiatives for workplace engagement and continuous improvement in HR processes.
Responsibilities
- Amplify the associate voice by driving our listening strategy—creating meaningful feedback loops and transforming insights into action.
- Strengthen engagement across the enterprise by supporting survey strategies, recognition programs, and follow-through on company-wide action plans.
- Bring our culture to life through initiatives that embed our values into daily interactions, leadership behaviors, and the overall associate experience.
- Create moments that matter by planning and delivering signature events such as our annual Summit and milestone celebrations.
- Curate a thoughtful associate journey, shaping key touchpoints like 3- and 12-month check-ins to foster connection, clarity, and community.
- Collaborate across teams, partnering with Organizational CX to align associate and customer experience strategies.
- Advance inclusion and belonging through targeted programming that strengthens a culture where everyone can contribute and thrive.
- Champion community engagement by coordinating volunteer opportunities and supporting our volunteer time off (VTO) program.
- Drive HR excellence by evaluating processes, identifying efficiency opportunities, and helping design scalable, streamlined workflows.
Requirements
- 4–6 years of HR or related experience
- Experience with continuous improvement methodologies
- Familiarity with associate engagement platforms and tools
- Strong awareness of workplace and cultural trends
- Excellent project management and organizational skills
- Ability to build influence and alignment across teams
- Creative, solutions-oriented mindset
- Exceptional written and verbal communication skills
- Ability to translate feedback into thoughtful action
- Comfort working with workforce and business analytics
Benefits
- Medical & Prescription Insurance
- Health Savings Account
- Dental Insurance
- Vision Insurance
- Short and Long Term Disability
- Flexible Spending Accounts
- Life and Accidental Death & Disability
- Accident and Critical Illness Insurance
- Employee Assistance Program
- 401(k) Plan with Company Match
- Pet Insurance
- Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates
- Bonus eligible based on performance
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