Excursions Manager responsible for managing daily tour operations and supervising staff in Hoonah, AK. Focus on guest satisfaction and operational consistency with oversight of excursions.
About the role
- Care Manager at TheKey developing and implementing care plans for clients. Engaging with families and various professionals to ensure clients' needs are met.
Responsibilities
- Development of Comprehensive Care Plans and implementation of Care Plans
- Track, assess and document observations regarding client condition, changes in preferences and problems/opportunities, medical orders, family requests and other information pertinent to Care Plan.
- Monitor, Evaluate and report on Client Status, Actions/Interventions, and Outcomes
- Works with formal and informal social support systems and families to ensure client’s needs are met.
- Provide guidance, resources, and information to enable families and clients to make informed medical decisions.
- Manage Electronic Health records for clients including billing.
- Coordinate resources for client care.
- Interact with other professionals on the client’s behalf this may include, physicians, attorneys, fiduciaries, hospice personnel, and community personnel.
- Create and maintain referral resources, identification, coordination, management and advocacy
- Additional duties and responsibilities as may be assigned by your supervisor
Requirements
- (5) Years’ experience in community, hospital, hospice or home health case management
- Bachelor’s or master’s degree in Healthcare Related Field, preferred
- Certified Care Manager (CMC) or Certified Case Manager (CCM)
- Demonstrated knowledge of aging, dementia, and/or disabilities.
- Experience working with complicated family systems and dynamics.
- Computer Skills: MS Office, Electronic Health Records and Internet Skills
- Excellent customer service and problem-solving skills
- Excellent verbal and writing skills
- Detail-oriented with the ability to keep up with fast paced processes
Benefits
- Medical/Dental/Vision Insurance
- TouchCare VirtualCare
- Life Insurance
- Health Savings Account
- Flexible Spending Account
- 401(k) Matching
- Employee Assistance Program
- PTO Plan for Non-Exempt Employees
- Flexible PTO Plan for Exempt Employees
- Holidays and Floating Holidays
- Pet Insurance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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