About the role

  • Senior Analyst Vendor Management leading operational activities for third-party IT vendors. Managing contracts, performance, and stakeholder engagement in a technology-focused environment.

Responsibilities

  • The Senior Analyst Vendor Management leads operational activities that select, manage, and oversee third-party IT vendors.
  • Working with stakeholders to determine requirements for external IT services, overseeing and coordinating contracts, and ensuring compliance with policies.
  • Designs and implements service level agreements (SLAs) and underpinning contracts for services offered, develops relevant reports for managing and reporting SLA adherence to relevant stakeholders.
  • Assists with ecosystem of third-party providers, including supply chain health and invoicing/billing procedures, manages quality and security levels, and optimizes for efficiency and costs.
  • Responds to and manages events using defined processes and behaviors, engages with relevant stakeholders.
  • Analyzes vendor performance and optimizes all contracts and services for efficiency and cost benefits.

Requirements

  • Bachelors in Engineering, Computer Science, or a related field; minimum of 3 years of experience
  • Significant experience developing and reporting on vendor SLAs for optimal vendor performance
  • Strong skills in managing vendor relationships to ensure the delivery of high-quality, cost-effective technology solutions
  • Excellent communication skills across all organizational levels
  • Experience in IT financial management and leveraging tools to drive cost optimization.
  • Technical aptitude with strong PC literacy skills.
  • Basic knowledge of IT hardware and software environments.

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

Job title

Senior Analyst, Vendor Management

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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