Underwriting Manager leading a team of underwriters for insurance risk management at Guardian. Establishing guidelines, monitoring performance, and ensuring compliance with regulations, through strong collaboration.
About the role
- Quality Underwriting Consultant working on validating compliance in Employee Benefits underwriting. Collaborating with teams to drive quality results and inform risk management.
Responsibilities
- Execute quality reviews by reconstructing Employee Benefits underwriting cases to validate adherence to compliance and regulatory standards, pricing protocols, underwriting standards, documentation protocols and guidelines.
- Perform targeted audits on emerging trends, areas of concern or process changes to inform Risk Management practices and guidelines.
- Complete root cause analysis on quality reviews and audit results by evaluating data for quality trends and opportunities from multiple sources including, but not limited to independently run reports.
- Deliver meaningful feedback in a respectable manner to Underwriters and or their leaders when reporting Quality results, trends, and recommendations.
- Support Strategic Reserve by underwriting cases during peak periods; collaborate effectively with business customers (Underwriting & Sales) to meet customer deadlines.
- Identify learning opportunities based on quality findings: prepare and present training materials when applicable.
- Lead or participate in strategic initiatives exhibiting thought leadership by providing insightful input and expertise to influence and deliver optimal business outcomes.
- Function as an Underwriting Subject Matter Expert: stay current with guideline, best practice, tool and system enhancements. Competently articulate enhancements to Underwriters to ensure consistency across the organization when deviations are identified.
- Effectively coach and mentor Underwriters, provide insightful and comprehensive consultations, tailor conversations based on individual needs to instill expertise among our Underwriting organization.
- Manage own time and workload efficiently: balance multiple priorities to fulfill all commitments within established timeframes.
Requirements
- 2+ years of Employee benefits underwriting experience required
- Technical underwriting knowledge, ability to underwrite Employee Benefit cases with limited complexity
- Must be detail oriented; able to challenge existing norms using logic
- Excellent communication skills - verbal and written
- Solid understanding of quality evaluation processes/principles
- Proven ability to act with integrity and respect (understands nature of work is confidential and will act accordingly)
- Self-starter with the ability to work across all levels and areas within the organization
- Contribute to the customer’s success by troubleshooting issues, researching and providing recommendations that streamline workflows.
- Ability to work independently to drive results
- Ability to multi-task while demonstrating the ability to prioritize and manage time effectively
- Excellent organizational skills
- Strong team building and interpersonal skills
- Strong working knowledge of Microsoft office
Benefits
- Other rewards may include short-term or annual bonuses
- long-term incentives
- and on-the-spot recognition
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