Associate Operations Account Specialist at Travelers managing multi - state accounts and collaborating with various business partners. Delivering quality service and building strong partner relationships.
About the role
- Underwriting Manager leading a team of underwriters for insurance risk management at Guardian. Establishing guidelines, monitoring performance, and ensuring compliance with regulations, through strong collaboration.
Responsibilities
- Lead a team of underwriters and pre-sale coordinators
- Establish underwriting guidelines, workflows, and processes
- Partner with Sales & Distribution to support producer relationships
- Collaborate with Product, Actuarial, and Operations to deliver strong, client-focused solutions
- Monitor KPIs and ensure decisions align with risk appetite
- Improve execution and efficiency across risk assessment and renewals
- Serve as the escalation point for complex cases and exceptions
- Ensure adherence to compliance and regulatory requirements
Requirements
- 5–7 years of insurance risk management experience
- 3–4 years in a supervisory, management, or lead role
- Experience in life or disability underwriting
- Strong knowledge of underwriting principles, risk methodologies, pricing strategies, and insurance regulations
- Ability to assess, approve, or decline complex and high-value cases
- Familiarity with underwriting software, data analysis tools, and KPI tracking
- Proven leadership skills
- Excellent communication, negotiation, and cross-functional collaboration skills
- Strong analytical and strategic mindset
- Solid understanding of regulatory standards and compliance alignment
- Preferred experience with Guarantee Issue Case-Level Underwriting for Individual Disability or Executive Benefit Life
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development opportunities
- Sales or other incentive compensation
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