Hybrid Project Manager – Workplace, FTC

at The Crown Estate

• Job title: Project Manager – Workplace, FTC
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, London, United Kingdom

About the role

• Project Manager overseeing Workplace projects at The Crown Estate, ensuring successful delivery with a focus on sustainability and stakeholder collaboration.

Responsibilities

• To manage deliver and ensure the successful delivery of Workplace projects within scope, quality, time and cost constraints
• Coordinating all aspects to ensure a smooth transition with minimal disruption to business operations
• This role will involve close collaboration with various stakeholders to ensure clear, timely, and consistent communication throughout the project lifecycle
• Develop and manage detailed project plans, schedules, budgets, and resource allocations
• Works closely with other areas of the business, leading projects
• Ensure all project milestones are met, maintaining compliance and operational readiness
• Oversee the design, procurement, and implementation of new office fit-outs
• Coordinate all logistics related to physical moves
• Manage contractors and suppliers to ensure timely delivery and installation
• Conduct site visits and manage snagging, handover, and post-project support
• Collaborate with internal departments and external partners to ensure seamless project execution
• Act as the primary liaison between internal teams, contractors, and consultants to maintain alignment and momentum
• Work closely with the Workplace Engagement Manager to support the successful embedding of agile and hybrid working practices
• Ensure that operational and logistical aspects of the project align with broader change initiatives and communication plans
• Promote sustainable practices throughout the project lifecycle
• Support or lead initiatives related to material passporting, circular economy, and reuse-first strategies
• Ensure environmental considerations are factored into procurement, fit-out, and disposal decisions
• Work closely with the Workplace Engagement Manager to help them deliver clear and consistent communications to the business.
• Support the development of internal updates, briefings, FAQs, and engagement materials.

Requirements

• Ability to lead and motivate others; demonstrating empathy and diversity
• Is able to apply project management methodologies (e.g. AGILE, PMI, Prince II)
• Demonstrated sensitivity to working in a sensitive environment interacting with senior leadership
• Knowledge of project-planning tools
• Exceptional verbal and written communication skills
• Expertise in setting and managing customer expectations
• Experience in the Software Development / Web Development / Digital Design
• Ability to coordinate internal resources and third parties/vendors for the flawless execution of projects
• Effective influencing and negotiation skills in an environment where matrix reporting is new and/or shows ways of bringing people with them as the organisation adapts to new ways of working
• Strong knowledge and understanding of business needs with the ability to establish and maintain a high level of trust and confidence
• Proven experience in project management, ideally in office relocations, fit-outs, or operational transitions.
• Strong understanding of building operations, logistics, and workplace environments.

Benefits

• 28 days paid holiday
• Flexible working
• Market leading family friendly policies
• Private healthcare
• Life and critical illness cover
• Shopping discounts in the West End