About the role

  • Epic Analyst at Cigna supporting application design and enhancements. Collaborating with developers and assisting in systems analysis for healthcare solutions.

Responsibilities

  • Contribute to the design, enhancement, and maintenance of application solutions that meet defined business needs
  • Modify and support moderately complex application programs using detailed specifications and established standards
  • Help ensure applications are reliable and easy to use by participating in coding, testing, debugging, and documentation
  • Support systems analysis activities by gathering information, identifying issues, and helping define practical solutions
  • Apply standard development techniques to deliver consistent, high‑quality results while continuing to build technical depth
  • Assist with research and fact‑finding to support application improvements and database maintenance efforts
  • Collaborate with team members to implement updates and resolve routine application issues efficiently
  • Provide thoughtful input and initial analysis reports for review by senior team members
  • Offer guidance and day‑to‑day support to junior team members as your skills and confidence grow

Requirements

  • Minimum 2 years of experience in Epic software support, or a related technical role
  • Hands‑on experience coding, testing, debugging, and maintaining applications in a professional environment
  • Basic understanding of application development concepts, systems analysis, and structured problem solving
  • Ability to follow defined processes while learning how to select the right techniques with guidance
  • Strong communication skills and a collaborative mindset
  • Experience supporting or working with enterprise applications or databases (preferred)
  • Exposure to healthcare, insurance, or other regulated environments (preferred)
  • Familiarity with software documentation and reporting practices (preferred)
  • Bachelor’s degree in Information Technology, Computer Science, or a related field (preferred, not required)
  • Interest in mentoring or informally supporting newer team members (preferred)

Benefits

  • Health insurance
  • Flexible work arrangements
  • Paid time off
  • Professional development opportunities

Job title

Epic Analyst

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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