Manager of Member Services for fintech enhancing customer experience in Accounts - related functions. Focus on establishing high - performing support teams and operational excellence in a growing fintech environment.
About the role
- Construction Technology Manager enhancing project success through technology implementation at The Korte Company. Leading research, training, support, and compliance initiatives in construction technology.
Responsibilities
- Research, vet, and implement new technology as it relates to The Korte Company's corporate mission as well as individual project successes
- Maintain customization and access to all technology as it relates to The Korte Company’s business and project needs
- Respond to and manage technology support and troubleshooting
- Assist Director of Technology & Development to negotiate and Maintain technology/software contracts
- Work though operational process improvement, including KPI metric reporting and insights
- Continuously update, train, and support technology use and processes to enhance efficiency and profitability of project management, preconstruction and field teams
- Assist in establishing technology best practices and update per The Korte Company’s business and project needs
- Organize and lead clash detection and MEP/BIM coordination with project teams including owners, subcontractors, and designers
- Assist project teams in determining required Subcontractor participation and function as the "Model Administrator" for assigned projects
- Establish / modify project specific VDC Guidelines prior to bid or preconstruction efforts
- Assist projects to create virtual construction/BIM execution plans for individual projects and pursuits
- Assist project teams with review / approval of Subcontractor adherence to VDC Standards, including model submittal schedule and updates as well as updating of the model(s) to reflect as-built conditions for submittal of the record set / project close-out
- Advise and assist employees with process and methods as defined by company standards
- Assist with business development and participate in proposals and interviews
- Assist in the adoption of VDC and QC tools across Korte’s book of business
- Anticipate and correct problems and implements changes
Requirements
- Degree in Construction Management, Engineering, or Architecture, completion of relevant certificate programs or equivalent.
- 5 years experience in the construction industry
- Minimum 2 years of experience in a Project Engineer, VDC Engineer, Assistant Superintendent or similar role
- Demonstrate extensive knowledge of and direct support experience in required software (Navisworks, Revit, Bluebeam, Procore, etc.)
- Past experience in implementing and conducting training for company procedures, software, or workflows
- Demonstrate ability to lead teams and solve complex problems.
Benefits
- medical, dental, vision, FSA/HRA, life, disability
- 401(k)
- parental leave
- phone allowance
- vacation
- sick time
- company paid holidays
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