Sales Associate responsible for delivering excellent customer service and working toward store goals. Representing the Skechers brand and ensuring an exceptional experience.
About the role
- Head of Sales Compensation leading sales compensation design and management at Access Group. Driving strategic implementation across multiple sales motions and ensuring competitive market compensation.
Responsibilities
- Lead the creation, monitoring, and amendment of compensation plans across multiple sales motions, ensuring alignment with business objectives and market competitiveness
- Drive annual planning cycles (July-June financial year), including quota setting, incentive modelling, territory planning, and budget management
- Partner with Sales Leadership and Finance to ensure plans drive desired behaviours whilst maintaining cost efficiency
- Oversee BAU operations with a customer-centric approach, managing 200-300 ongoing cases with efficiency and accuracy
- Act as the primary escalation route for complex compensation queries, ensuring swift resolution and exceptional internal customer service
- Lead the development and enhancement of our in-house sales compensation system, moving beyond off-the-shelf solutions to create a bespoke platform that meets our unique needs
- Champion the adoption of AI and emerging technologies within our tech stack to build a world-class compensation management system
- Drive team performance through clear objectives, regular coaching, and decisive action to address performance gaps
Requirements
- Extensive experience in sales compensation design across multiple sales motions (direct sales, channel, inside sales, etc.)
- Demonstrable experience managing high-volume case management operations whilst maintaining service excellence
- Background in implementing and optimising compensation technology solutions, preferably including system development projects
- Outstanding communication and influencing skills at all levels
- Natural problem-solver who thrives on finding innovative solutions
Benefits
- 25 days holiday
- Matched pension scheme
- Charity day allocated to support a cause
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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