Hybrid Head of Commercial Operations – Accommodation

Posted 3 weeks ago

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About the role

  • Head of Commercial Operations driving transformation initiatives for the Accommodation software company at Access Hospitality. Working closely with leadership to ensure strategic alignment and operational effectiveness.

Responsibilities

  • Drive adoption, definition, and tracking of OKRs across the Accommodation software company, ensuring alignment with divisional objectives
  • Project manage commercial growth initiatives and transformational projects, contributing to divisional-level projects based on capacity
  • Own production and delivery of weekly and monthly key reports (OKRs, WBRs, MBRs) ensuring stakeholder engagement and timely, accurate submission
  • Synthesize complex data sets into actionable insights and commentary for the Accommodation Leadership Team
  • Highlight operational risks, drive mitigation strategies to protect OKRs and investment outcomes
  • Lead AI transformation programs and automation initiatives to drive efficiency and value creation
  • Deputise for Software Company General Manager and/or Chief of Staff during absences

Requirements

  • Proven experience in commercial operations or strategy execution roles within hospitality or similarly complex industries
  • Strong commercial acumen with deep understanding of financial commercials and investment case development
  • Demonstrated project management expertise delivering complex, cross-functional transformation initiatives
  • Experience establishing and driving OKR frameworks and operational cadence structures
  • Excellent data synthesis skills with ability to translate complex information into actionable insights
  • Advanced presentation and reporting skills with ability to create high-quality deliverables to tight deadlines
  • Experience managing AI programs and delivering change through automation
  • Curious, flexible, and innovative approach with comfort operating in ambiguous, fast-paced environments

Benefits

  • 25 days holiday
  • Matched pension scheme
  • Charity day allocated to support a cause

Job title

Head of Commercial Operations – Accommodation

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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