Assistant General Manager overseeing hotel operations, staff training, and customer service. Ensuring adherence to policies and maintaining high service standards in a hospitality environment.
Responsibilities
Assigns duties to staff and observes performance to ensure adherence to hotel policies and established operating procedures.
Provides training which includes brand specific training and safety training to all team members.
Selects or assists in the selection of hotel staff and completes all new hire paperwork.
Reviews employee performance and conducts personnel actions such as disciplinary actions and terminations.
Maintains accurate records including cash flow sheet, direct bill accounts, credit card receipts, registration cards, reservations cards, direct bills, and credit cards.
Conducts or assists in conducting staff meetings.
Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
Receives and resolves or assists in resolving guest complaints and employee issues.
Performs functions of the General Manager in their absence.
Covers shifts in all departments as scheduled by the General Manager.
Corresponds with group and travel agents to answer special requests for rooms and rates.
Assists with sales and marketing efforts as directed.
Answers inquiries pertaining to hotel policies and services.
Assists General Manager in annual wage scale surveys; ensures employee wages follow wage and salary guidelines.
All other duties as assigned.
Requirements
Preferably 1+ year of similar Hotel experience in Select Service or Extended Stay properties
Brand Experience preferred.
Knowledgeable in Inventories, Scheduling, and Ordering.
Valid Driver’s License.
Open Availability.
Education Preferred of Associates degree or equivalent from two-year college, or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
Benefits
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay Option
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Technical Transition Manager leading the transition from outsourced IT to hybrid delivery at Barnet Council. Driving technical change and ensuring security and value for money.
General Manager overseeing all aspects of store operations at PXG Retail Stores. Focusing on customer experiences and team performance with a strong sales emphasis.
Dealer Performance Manager generating revenue growth through consultative selling at GWC Warranty. Developing relationships and retention strategies in the Western Pennsylvania area.
Construction Manager overseeing planning and execution of Verizon construction projects. Managing budgets, schedules, compliance with safety standards, and leading operational teams to ensure project success.
Manager overseeing warranty claims and ASP agreements for utility - scale PV and BESS assets. Ensuring timely resolutions and compliance with contractual obligations while liaising with various stakeholders.
QC Manager overseeing quality control for biologics and biomarker testing in a laboratory. Leading compliance with GLP regulations and managing a team of QC reviewers in Exton, PA.
Branch Manager directing operations and customer account responsibilities for Colonial Electric in Downingtown, PA. Overseeing distribution, warehousing, and sales while managing a team to ensure high customer satisfaction.
Case Manager providing care coordination for individuals identified in High Utilizer Referral program at Family Service League. Working with various stakeholders to improve care and outreach efforts.
Reservations Manager leading a sales team to drive hotel revenue and maximize service excellence. Managing reservations processes and collaborating across departments for optimal performance.