Hybrid AVP Attorney, Network Management

at Tenchijin

• Job title: AVP Attorney, Network Management
• Job type: Full Time
• Experience level: Lead
• Salary: $157,000 - $175,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Cleveland, United States

About the role

• Assistant Vice President responsible for attorney network management at MetLife Legal Plans. Leading a team, managing compliance, and supporting sales operations for legal services.

Responsibilities

• Manage attorney panel including recruiting, training, supervising, evaluating and re-credentialing and communicating with PLFs and visiting PLF offices as appropriate
• Lead a team 40 relationship managers to engage, support, educate and manage attorney relationships across the country
• Develop communications and strategies to strengthen our relationships, engage, educate and improve the network NPS
• Support coverage reviews including coverage determinations and coverage appeals
• Manage annual review of network attorney fees to determine if adjustments need to be made to existing fee schedules including negotiation of fees
• Maintain and update Participating Law Firm manual on a regular basis
• Support and manage virtual panel engagement offering available to members
• Lead a team of associates that support scheduling appointments with our attorneys
• Support Sales department in completing RFP (request for proposal) responses, plan comparisons, and competitor comparisons
• Participate in finalist meetings, customer facing sales calls/presentations as requested by the sales/marketing organization
• Partner with our Sales and Legal departments in creating new coverages and/or updating coverage definitions and establish alignment of these changes throughout the organization
• Partner with Finance and Legal departments in establishing network and out of network attorney fees for new coverage offerings
• Approve special fee requests at firm level during recruitment to our network
• Manage attorney audit system including assisting accounting with audit standards and cases, determining PLF status related to audit issues and managing training related audit issues
• Support and manage audit activity and responses related to the panel and claims departments

Requirements

• Bachelor's degree from an accredited university
• J.D. from an accredited law school
• Must be licensed in good standing in the State of Ohio or have the ability to sit for the State of Ohio bar
• Possess a minimum of 8 years of experience as a practicing attorney
• Strong leadership skills and ability to work with internal and external partners at all levels
• Strong time management skills and an ability to prioritize tasks
• Ability to motivate a team to work together to achieve and support organizational goals
• Ability to manage team and support the individual goals and objectives of team members
• Detail-oriented and well-organized, with the ability to handle a high-volume workload
• Self-motivated with the ability to take initiative
• Ability to communicate effectively, both verbally and in writing
• Ability to analyze and manage client service issues
• Ability to handle confidential and sensitive situations and documents

Benefits

• Health insurance
• 401(k) matching
• Paid time off
• Flexible work arrangements