Onsite Senior Program Manager – Planning & Community Performance

Posted 8 hours ago

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About the role

  • Senior Program Manager orchestrating strategic deployment initiatives at TELUS. Managing complex programs and execution of regional go-to-market strategies.

Responsibilities

  • The Senior Program Manager will be responsible for orchestrating and executing strategic deployment initiatives.
  • This high-level role requires expertise in managing complex programs, cross-functional coordination, and deploying regional go-to-market strategies.
  • Develop and operationalize governance models for multi-site deployment initiatives.
  • Coordinate deployment phases and ensure compliance with critical milestones.
  • Facilitate governance committees and performance reviews with executive stakeholders.
  • Maintain program documentation (methodologies, templates, processes).
  • Manage implementation and deployment of programs/projects.
  • Ensure alignment of construction, triage, and process development.
  • Coordinate unified Go-to-Market planning (annual/quarterly).
  • Develop and maintain deployment models for complex regional initiatives.
  • Orchestrate integrated go-to-market strategies combining macro and micro approaches.
  • Define and optimize corporate and local marketing strategies.
  • Coordinate with infrastructure teams for deployment schedule alignment.
  • Serve as primary point of contact between executive leadership and regional deployment teams.
  • Coordinate with regional leaders for strategic initiative execution.
  • Manage relationships with external partners and service providers.
  • Present strategic updates to executive leadership and governance committees.
  • Define and track performance indicators by deployment phase.
  • Implement critical milestone tracking systems.
  • Analyze regional performance data and provide actionable insights.
  • Create dashboards for near real-time initiative tracking.

Requirements

  • Bachelor's degree in business administration, strategy, project management, or related field (MBA a major asset)
  • Minimum 10-12 years of experience managing complex strategic programs
  • At least 5 years in strategic leadership role or management consulting
  • Demonstrated experience in multi-site or multi-geography program deployment
  • Knowledge of telecommunications sector or technology infrastructure (an asset)
  • Expertise in project and program management methodologies (Agile, Waterfall, Hybrid)
  • Proficiency in program and portfolio management tools
  • Advanced skills in data analysis and analytical dashboard creation
  • Knowledge of go-to-market strategies and multi-channel marketing
  • Exceptional leadership and ability to influence without direct hierarchical authority
  • Excellent communication skills (written and oral)
  • Strategic and analytical thinking with strong execution orientation
  • Ability to manage ambiguity and make decisions in a complex environment
  • Bilingual in English and French (great-to-haves)

Benefits

  • Comprehensive total rewards package highlighting competitive salary and bonus structures
  • Minimum 3 weeks of vacation
  • Flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Job title

Senior Program Manager – Planning & Community Performance

Job type

Experience level

Senior

Salary

CA$97,000 - CA$145,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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