Technology M&A Due Diligence Manager driving due diligence for private equity clients at RSM. Leading financial models, evaluations, and post - close engagements in a growing award - winning practice.
About the role
- Technical Manager guiding SRE practices and automation at TELUS, transforming network reliability and operations with innovative technologies.
Responsibilities
- Guide the establishment and operationalization of SRE practices and discipline within TELUS, defining team mandate, processes, and standards that align with industry best practices
- Facilitate cross-functional conversations with technical and business stakeholders to identify automation opportunities, align on priorities, and drive transformational change that reduces manual work and improves efficiency
- Develop and deploy automation solutions and infrastructure-as-code capabilities that enhance reliability and enable teams to shift from reactive to proactive operations
- Coach and develop your team of Engineers, fostering a culture of continuous learning, innovation, and collaboration while building psychological safety to question conventional thinking
Requirements
- 3+ years of technical leadership experience managing engineering teams in reliability, operations, infrastructure, or similar roles
- Deep expertise in Site Reliability Engineering (SRE) practices and methodologies, with proven experience implementing or scaling SRE transformations
- Excellent communication and stakeholder management skills with ability to influence and collaborate across technical and business teams
- Strong background in automation and infrastructure-as-code, with hands-on experience designing and deploying automation solutions at scale
- Demonstrated experience with incident management, root cause analysis, and driving operational excellence initiatives
- Understanding of AI/ML applications in operations and experience evaluating or implementing intelligent automation and predictive systems
- Experience in telecommunications, network operations, or large-scale distributed systems
- Proficiency with monitoring, observability, and alerting platforms (e.g., ServiceNow, PagerDuty, Grafana, or similar tools)
- Continuous learner with curiosity about emerging technologies
- Track record of building high-performing, innovative teams in fast-paced, ambiguous environments
- Familiarity with Agentic AI frameworks and their applications in operations and automation
- Experience leading digital transformation or operational modernization initiatives in large organizations
- Advanced knowledge of English is required.
Benefits
- Comprehensive total rewards package highlighting competitive salary and bonus structures
- Minimum 3 weeks of vacation
- Flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
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