Hybrid Director – Technology Strategy

Posted 15 hours ago

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About the role

  • Director of Technology Strategy at TELUS revolutionizing network operations through intelligent automation. Leading automation strategies and fostering a team culture of continuous learning and collaboration.

Responsibilities

  • Guide the establishment and implementation of Site Reliability Engineering (SRE) practices across TELUS, defining the team’s mandate, processes, and standards that align with industry best practices
  • Facilitate cross-functional discussions with technical and business stakeholders to identify automation opportunities, align priorities, and drive transformational changes that reduce manual work and improve efficiency
  • Develop and deploy automation solutions and Infrastructure as Code capabilities that enhance reliability and enable teams to be more proactive than reactive
  • Mentor and develop your team of engineers, fostering a culture of continuous learning, innovation, and collaboration, and reinforcing the psychological safety required to challenge conventional thinking

Requirements

  • At least 3 years of experience managing engineering teams in reliability, operations, infrastructure, or similar roles
  • Deep expertise in Site Reliability Engineering practices and methodologies, with a proven track record of implementing or adapting SRE-related transformations
  • Excellent communication and stakeholder-management skills, with the ability to influence and collaborate with technical and operational teams
  • Strong experience in automation and Infrastructure as Code, with hands-on experience designing and deploying large-scale automation solutions
  • Demonstrated experience in incident management, root cause analysis, and leading operational excellence initiatives
  • Familiarity with AI and machine learning applications and experience evaluating or implementing intelligent, predictive automation systems
  • Experience in telecommunications, network operations, or large-scale distributed systems
  • Experience with monitoring, observability, and alerting platforms (e.g., ServiceNow, PagerDuty, Grafana, or similar tools)

Benefits

  • A comprehensive total compensation package featuring competitive salary and bonus structures
  • A minimum of 3 weeks of vacation
  • Flexible benefits plan to meet the needs of you and your family
  • Retirement plan and employee share ownership program with generous employer contributions
  • Flexible work arrangements: in-office, remote, or hybrid depending on role requirements
  • Opportunities to serve the communities where we work, live, and serve
  • Career growth opportunities and access to learning and development
  • And much more…

Job title

Director – Technology Strategy

Job type

Experience level

Lead

Salary

CA$109,000 - CA$202,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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